High-quality services for you and your loved ones

Hand holding a white heart

We’re here to help you get, stay and be well.

The Premise Health Wellness Center – Plano offers a wide range of services to meet your unique needs. As your health ally, we don’t just treat your symptoms, but we focus on your overall wellness through preventive care, managing conditions and more. Your providers will give you the convenient, quality care you need, all in one place – in person or virtually. They are also experts in coordinating care, which means they can refer you to specialists when needed and make sure nothing is overlooked.

Take advantage of all the services available to support your long-term health and keep you feeling well.

Primary care

We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your chronic conditions. Your primary care provider will get to know you so they are better equipped to prevent, treat and manage any health issues that may come up. 


Our lifestyle medicine approach ensures we’re looking at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring with you to a single appointment.

Some of your primary care services include:

  • Annual physicals
  • Treatment and management of conditions
  • Preventive screenings for early disease detection
  • Biometric screenings
  • Vaccinations 
  • Allergy and flu shots
  • Minor illness and injury visits 
  • Pediatric care (ages 2+)
  • And more

Care management

You don’t have to navigate your health challenges alone. With our care management services, you can get the support you need. This no-cost benefit provides a registered nurse as your care manager to be a go-to resource for all health-related questions, prescription guidance and more. They will come up with personalized treatment plans to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.

Our treatment plans are tailored to meet your unique needs and can address a range of conditions, such as asthma, high blood pressure, obesity, diabetes and pre-diabetes, low back pain and more. We can provide one-on-one coaching, disease-specific education, self-care training, nutrition counseling, medication guidance and ongoing monitoring to manage your symptoms and help you stay well.

Women's health

We understand a woman’s healthcare needs are unique. Your provider will spend time getting to know you to best understand your health goals. They’ll come up with a personalized care plan to support your long-term health.

Along with general primary care services, we offer the following specifically for women’s health:

  • Breast cancer screenings
  • Pelvic exams
  • Cervical cancer screenings (Pap smears)
  • Pregnancy testing
  • Comprehensive family care
  • Contraception (birth control) counseling
  • STD testing and counseling
  • LGBTQ+ care
  • Hormone therapy
  • Education for self-awareness

Lab services

We offer many lab services to support your needs. We can perform onsite testing and can also collect and send samples to an offsite lab. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health account or during an in-person or virtual follow-up appointment with your provider.

We can perform and process the following onsite:

  • COVID-19
  • Glucose or lipid testing
  • Rapid strep testing
  • Flu testing
  • Pregnancy testing
  • Urine screenings
  • Rapid mono testing


Vaccines are an essential part of public health. You have convenient access to many vaccines at Fiserv Wellness Center. Your provider can determine which ones are right for you based on your age, conditions, travel habits and other factors.

We offer a variety of routine vaccines to protect your health and community, including:

  • Influenza (Flu)
  • COVID-19
  • Hepatitis A
  • Hepatitis B
  • Human Papilloma Virus (HPV)
  • Measles, Mumps and Rubella (MMR)
  • Pneumococcal (Pneumonia, Meningitis, etc.)
  • Tdap/Td (Tetanus, Diphtheria and Pertussis / Whooping Cough)
  • Varicella (Chickenpox)
  • Zoster (Shingles)

Wellness coaching

Wellness coaching can help you achieve lasting lifestyle change in the areas of weight management, nutrition, physical activity, sleep, stress, smoking cessation, work/life balance and life satisfaction. Our certified wellness coaches are trained specialists who support you as you move toward better health at a comfortable pace. They will help you set actionable goals and teach you new skills as you learn to incorporate healthier habits into your daily routine. All coaching sessions are completely confidential and can take place virtually or in person.


Our wellness programs promote nutrition, physical activity, stress management, healthy relationships and more. We take a comprehensive approach that focuses on your overall health and wellbeing. Our providers will personalize your wellness plan and help you make positive lifestyle changes that can lead to a more balanced and healthier you.


Eating well can improve your overall wellbeing. It can also help treat existing conditions and decrease future risk. At [Wellness Center Name], your registered dietitians use medical nutrition therapy to help treat a range of conditions, such as diabetes, high blood pressure and heart disease, as well as many digestive disorders and weight-related issues. They will tailor your nutrition counseling to meet [your OR you and your family’s] unique needs and lifestyle with personalized action plans, based on your risk factors and family history.


Our registered dietitians can provide advice and ongoing
education, [in-person or virtually] through [one-on-one
tailored sessions and individual nutrition assessments,
group nutrition classes, lunch and learns, health fairs,
seminars, podcasts, self-guided nutrition tools and virtual dietitian guided appointments] to give you [and your family] a new appreciation for healthy food, and in turn, improve your overall health.


Mental Health

At [Wellness Center Name] we believe that your mental and emotional wellbeing are just as important as your physical health. With our mental health services, you [and your eligible dependents] can get the support you need. Your [clinical psychologist and/or licensed counselors] will actively work as part of your care team to support your overall health while making you feel safe and comfortable. You can conveniently reach them [in-person or virtually, through video or by phone.*]


With a blended approach of counseling techniques and evidence-based talk therapy, our mental health counseling services cover [anxiety, depression, stress management,
PTSD, ADHD, grief, adjustment challenges, substance abuse, work/life balance, family conflict and sleep issues]. You’re not alone. Get the support you need at [Wellness Center Name].

Provider Dispensing

Skip the extra trip to the pharmacy. You can get your medications [at no cost / at little to no cost] directly from your provider during a visit. Simply schedule an appointment, discuss your health needs and leave with your medication in hand.


[Wellness Center Name] carries close to [200] medications to cover your needs. This includes over-the-counter options. You can even get up to a 90-day supply for ongoing prescriptions to reduce the number of times you need a refill. When you’re about to run out, schedule a follow-up visit with your provider. They’ll monitor your progress and offer ongoing support. Visit members.premisehealth.com/provider-rx/ to learn more about provider dispensing.

[Physical Therapy and/or Occupational Therapy]

You don’t have to live with pain and discomfort. Our [physical and/or occupational] therapists are dedicated to your wellbeing. They work with your primary care provider to understand your specific health needs and conditions. They’ll get to the root cause of your injury and work with you to prevent future complications, so you can get back to moving with ease.


We offer a full range of services [for you and your family OR eligible dependents], [in-person or virtually], that include [on-the-job injury prevention and treatment, therapeutic exercise and conditioning, return-to-work programs, pre- and post-operation rehabilitation, ergonomics evaluations onsite or virtually, orthopedic and neurological rehabilitation, health management and awareness education, pediatric orthopedic and job function testing].


[Schedule an appointment with a [physical and/or occupational] therapist to get started.
Talk to your provider about getting a referral to meet with a [physical and/or occupational] therapist.]


[Pharmacy name] is conveniently located [within the [Wellness Center Name] OR near your home or workplace] to get your prescriptions to you faster and easier. Our pharmacists take the time to get to know you and work with your primary care provider to support your overall health. They’ll not only fill your prescriptions but will work with you to manage your medications and conditions.


Unlike your usual big-box pharmacy, we offer a wide range of services that go beyond simply prescribing and monitoring medications. We can provide [personal health counseling, coaching and guidance, chronic condition management and disease or medication-specific education], as well as easy prescription transfers and low-cost generics [for you and your family OR eligible dependents]. [We also offer prescription delivery and auto-refill prescription services. Ask your pharmacist about how to get signed up.]


Call your pharmacy at [(XXX) XXX–XXXX] to get started.


Increasing how much you move each day, even just a little, can have major health benefits. In fact, it can improve the way you feel and help reduce your risk of many chronic conditions. No matter your experience level, your fitness team is here to help you reach your health and fitness goals.


At your state-of-the-art fitness center, you have access to [wellness programs, customized fitness plans and group
classes with qualified fitness professionals. [You even have virtual offerings that include coaching, personal training and group classes available online and from the comfort of your own home.] [The fitness center is available for all [Company Name] [term for employee]s [and their eligible dependents]].


[Learn more at [Fitness webpage].
Call your fitness center at [(XXX) XXX-XXXX] to get started.]


Start smiling more with convenient, quality dental care available at [Wellness Center Name]. There’s no need to add another office visit to your calendar. You can get the same dental services at your wellness center that you would receive at a dedicated dental office.


Because we believe routine dental care is an important part of your health, we offer a full range of dental services to meet [your OR you and your family’s OR eligible dependent’s] needs. These include [preventive checkups and cleanings, X-rays, teeth whitening, fillings, extractions, crowns and bridges, root canals, veneers, custom night guards, emergency oral surgery and more].


Good eye health is vital to your overall wellness, which is why we offer a full range of vision care [to you and your family OR eligible dependents]. Our [optometrists, licensed opticians and/or assistants] can meet all your eye-care needs with our state-of-the-art equipment all within [Wellness Center Name]. You can check another office visit off your list and get the care you need all under one roof.


Our vision services include [comprehensive eye exams, lens fittings, color vision exams, foreign body removal, glaucoma care, occupational eye exams, visual field testing and the diagnosing, managing and treatment of ocular disease.]



Occupational health

Keeping you safe at work is a top priority, which is why we offer a full suite of occupational health services. Your providers at [Wellness Center Name] are here to treat work-related injuries and illnesses to help you get back to feeling well.

Our occupational health services are available for all [Company Name] [term for employee]s and include [injury diagnosis and treatment, emergency care services, musculoskeletal evaluations, ergonomic assessments, pre/post-employment exams, drug and alcohol testing, physical therapy and occupational therapy services and return-to-work plans].

Contact your [provider OR safety manager]
at [(XXX) XXX-XXXX] for more information.