Premise Health is the organization that operates and staffs the health centers. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
Need help? Start here.
Scroll down to learn more about Premise Health and how to get the care you need through your health center.
Frequently asked questions
You have questions, we have answers.
Who is Premise Health?
How do I make an appointment?
You can call a center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.
Where are the Health & Wellness Centers located?
Ivy Station:
8900 Venice Blvd
Los Angeles, CA 90232
Suite 2E123
Second floor, right off the elevator, past the Tech Bar
Second Century
200 S. California St.
Burbank CA, 91505
Tower 2, Floor 1
Techwood
1050 Techwood Dr NW
Atlanta, GA 30318
Mansion, 2nd Floor
Hudson Yards
500 West 33rd St
New York, NY 10001
Tower A, 36th Floor
Park Avenue
230 Park Avenue South
New York, NY 10003
12th floor, next door to the mail room
Who is eligible to use the Health & Wellness Centers?
Health & Wellness Center services are available to active Warner Bros. Discovery employees who are eligible for a Company sponsored medical option.
When are the Health & Wellness Centers open?
Ivy Station:
Monday – Thursday, 8:30 am – 4 p.m. PST
Second Century:
Monday – Friday, 8 a.m. – 4:30 p.m. PST
Techwood:
Monday – Friday, 7:30 a.m. – 4:30 p.m. EST
Hudson Yards:
Monday – Friday, 8 a.m. – 5 p.m. EST
Park Avenue:
Monday – Friday, 8:30 a.m. – 4:30 p.m. EST
Will my current medical provider have access to my health records if I receive care at one of your centers?
After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.
How much does a visit cost?
Preventive care services are covered at no cost to you. However, a $35 fee is charged for non-preventive services. If you are enrolled in a WBD PPO medical option, services will be covered based on the terms of the Warner Bros. Discovery Group Health Plan.
How do I schedule a virtual visit with my onsite provider?
Yes. To meet virtually with one of the providers at your Health & Wellness Center, you must first set up an account on the My Premise Health app or online at mypremisehealth.com if you haven’t already. Then, log in and select “Schedule an appointment.” Choose your appointment type and follow the prompts to complete scheduling.
What is My Premise Health?
My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
Can my provider write me a prescription during a virtual visit?
You can discuss your medical needs with your provider, and they can diagnose and prescribe medications as needed. Each care need is different and is up to the provider’s discretion, and may require an in-person visit to establish care to fill a prescription.
Are appointments required?
While walk-ins are gladly accepted, you may also schedule an appointment ahead of time. Same-day appointments are typically available.
Will my health information be secure? Will Warner Bros. Discovery have access to my personal health information?
Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the Warner Bros. Discovery Health & Wellness Centers.
Additional resources
Here are some helpful documents to help you navigate your care.
Learn More
Access your care easily with My Premise Health.
Our secure member portal makes it easy to schedule appointments, message your care team and more. You can also download the app for easy, on-the-go access.