Premise Health is the organization that operates and staffs your health center. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
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Scroll down to learn more about Premise Health and how to get the care you need through your health center.
Frequently asked questions
You have questions, we have answers.
Who is Premise Health?
Where are the UBS Employee Health Centers located?
Nashville
315 Deaderick St.
Nashville, TN 37238 (5th Floor)
Weehawken
1200 Harbor Blvd.
Weehawken, NJ 07086 (Ground floor)
New York Avenue of the Americas:
1285 Avenue of Americas,
New York, NY 10019 (Concourse level, next to UBS security office)
Madison Avenue
11 Madison Ave, 1B
New York, NY 10010 (Level 1B)
Raleigh
7033 Louis Stephens Drive, Suite F17Q
Morrisville, NC 27560
When are the UBS Employee Health Centers open?
The hours of operation for all locations are:
Monday – Friday, 8 a.m. – 4 p.m.
Closed 12:30 – 1 p.m. for lunch
What is My Premise Health?
My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
How do I make an appointment?
You can call your center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.
How much does a visit cost?
Visits will incur a charge of $55-$100 (depending on location) at the time of service until your deductible is met. Once the deductible is met, the plan covers any visits as an in-network service.
If I do not have insurance through UBS, can I still use the center?
The UBS Employee Health Centers are available to all benefits-eligible employees, regardless of their election in the UBS benefits program.The UBS Employee Health Centers are available to all benefits-eligible employees, regardless of their election in the UBS benefits program.
Will my current medical provider or PCP have access to my health records if I receive care at the health center?
After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.
Who is eligible to use the UBS Employee Health Centers?
The UBS Employee Health Center is available to all benefits-eligible employees, regardless of their election in the UBS benefits program.
Is my health information secure? Does UBS have access to my personal health information?
Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the wellness center.
Additional resources
Here are some helpful documents to help you navigate your care.
Learn More
Access your care easily with My Premise Health.
Our secure member portal makes it easy to schedule appointments, message your care team and more. You can also download the app for easy, on-the-go access.