Virtual access to your dedicated provider
Primary care, when and where you need it
How virtual primary care is different
If you’ve used traditional telemedicine, you know what it’s like to repeat your health information at the beginning of each visit. It’s usually the provider’s first time meeting you, so they don’t have a thorough understanding of your medical history or your wellness journey.
Virtual visits with the same provider
When you use virtual primary care through Premise Health, your dedicated provider develops a trusting relationship with you. We not only treat the symptoms that caused you to request a visit, but also create a personalized care plan specific to you, so we can best monitor your health on a consistent basis.
Plus 24/7 access to care when and where you need it
In addition, you have on-demand access to a team of providers who are available 24/7. They understand your health history and communicate with your PCP. This way, you have a full virtual care team dedicated to your wellbeing.
What it means for you
Convenience
You can receive the treatment you need for an illness, get a medication refill, discuss test results, develop a wellness plan and more with your provider. You can contact your care team 24 hours a day, no matter where you are in the U.S.
Timesaving
You’ll have more time in your day to focus on what you love most. You can see your provider on your terms, right from your smartphone, tablet or desktop.
Dedicated care
We built a care team specifically with you in mind. We are not only here for you when you’re sick but also to help you be your healthiest. Your care team will proactively reach out to you when it’s time to schedule an appointment, refill a prescription or remind you about routine care. We’ll treat you holistically, keeping your values, beliefs and lifestyle top of mind.
Human-centered technology
You can use your online portal and app, My Premise Health, to manage your care, see test results and message your care team, but you never have to do it alone. We’re here to help guide you whenever you need support.
How to get started
If you haven’t already, take some time to learn more about our virtual primary care providers. Your health is personal, so let us know if you’d like to see someone specific. Some of our providers are available in all 50 states. This means you can get the care you need, wherever you are in the U.S.
If you’re ready to learn more, here are two ways to get started:
Fill out the form below.
Schedule a visit.
Scheduling an appointment with your dedicated virtual primary care provider is easy. Just call us at (888) 535-4980 and we’ll schedule your visit for you.
Virtual primary care services available to you:
Preventive care
Ergonomics
Medication management
Travel medicine
Wellness
Women's health
Short-term illness
Condition management
Mental health
Dermatology
Pediatrics 2+
And more
While virtual primary care may work for many of your health needs, there may be instances where you need in-person care. If this happens, your virtual primary care team is here to get you to the right in-network care in your community.
Meet your virtual primary care team.
Dr. Heidi Morris, DO, MHA
Physician, Virtual Health
Dr. Heidi Morris has 30 years of clinical experience as a Family Physician. Dr. Morris is board-certified in family medicine. As a graduate of Ohio University College of Osteopathic Medicine, Dr. Morris served as an Assistant Dean for OUCOM. She has completed a Master of Health Administration and two fellowships. One of her fellowships was in health policy which has pushed her to embrace what she feels is the direction of medicine today – virtual health. With the evolution of healthcare, Dr. Morris is looking forward to her work with Premise Health ‘seeing patients’ virtually. She has two daughters in college, two dogs, two collard doves and two grand dogs that she is devoted to and loves very much. Dr. Morris enjoys cooking and baking with her daughters at home. She also considers shopping an athletic sport! Dr. Heidi Morris is available to provide virtual primary care in all 50 states.
Dr. Asha Robinson-Parks, MD
Physician, Virtual Health
Dr. Asha Robinson-Parks is a seasoned, board-certified Family Medicine Physician with a depth of experience treating newborns through geriatric patients. Upon completion of her residency at Georgetown University, she served as the Medical Director and Clinical Instructor in underserved communities in Washington, D.C. and Maryland. Providing timely and appropriate access to telemedicine has been a priority throughout her career. As a detail-oriented provider, she strives to discover the subtleties of member needs and to empower members to take active roles in pursuing their unique wellness identities. She values collaboration and a shared commitment. Dr. Asha Robinson-Parks is available to provide virtual primary care in all 50 states.
Dr. Luis A. Mojicar, MD
Physician, Virtual Health
Luis A. Mojicar, MD is a board-certified Family Physician with a fellowship training in Primary Care Sports Medicine. Dr. Mojicar has 24+ years of experience in medical practice. He has held roles to include Associate Professor, Medical Director, Staff Physician and Telehealth Physician. Dr. Mojicar has been with Premise Health (or a predecessor company) since 1980. He is available to provide virtual primary care in all 50 states.
Dr. Maria Pielaet, MD
Physician, Virtual Health
Dr. Pielaet graduated from UCLA with a Bachelor of Artis in Interpersonal Communications. She received her Doctorate of Medicine from UCLA in 1986, and completed a residency specializing ni Family Medicine in 1989. She had a private family practice in South Lake Tahoe for 18 years, working in a full spectrum of family medicine, including Obstetrics. She retired her practice in 2006, and transitioned to her current position on Medical Director for Premise’s Patient Centered Medical Home on the Capital One campus after opening and implementing the Microsoft Clinic in Redmond, Washington.
Dr. Pielaet has an integrative, holistic and functional philosophy about the practice of medicine that includes nutrition, fitness and healthy supplements as part of a complete approach to prevention and treatment. She believes that, as a physicians, it is important to be attentive to the physical issues, as well as integrating the emotional and psychological needs of her patients.
Dr. Pielaet enjoys biking, hiking, fishing, cycling, and anything Disney. She paints in oils, loves to play guitar and sing, and is trilled for every minute she gets to spend with her two grown sons.
Dr. Neha B. Shah, MD
Physician, Virtual Health
Dr. Neha B. Shah is a board-certified Family Medicine Physician. She received her medical degree from the University of Alabama School of Medicine in 2008 and completed her residency in Denver, Colorado in 2011. She has practiced both hospital and outpatient medicine with an interest in health policy and access to care and finds telemedicine the best way to meet patients where they are and minimize barriers to healthcare. Dr. Shah is passionate about evidence-based medicine and thoroughly enjoys creating meaningful provider-member relationships that she believes are the key to effective and quality medical care. Further, she strives to engage patients in their own preventive care and wellness and prioritizes the person not the disease. When not working, she enjoys spending time with her family, traveling, and Alabama football! Ask us if Dr. Neha B. Shah is available to provide virtual primary care in your state.
Dr. Traci-lyn Eisenberg, DO
Physician, Virtual Health
We are excited to welcome Dr. Traci-lyn Eisenberg at the end of February 2022.
Dr. Traci-lyn Eisenberg is a proud Osteopathic Family Physician. Originally from New Jersey, she attended medical school at Nova Southeastern University College of Osteopathic Medicine and finished her residency at Broward Health Medical Center. Dr. Eisenberg is passionate about family medicine and osteopathic medicine and is the current President of the Florida Society of the American College of Osteopathic Family Physicians. She takes a special interest in serving the needs of the LGBTQI community and is comfortable with PrEP and HIV medicine. In her spare time, Dr. Eisenberg enjoys running and recently completed her second NYC marathon. She loves traveling and is always planning her next great adventure.
Dr. Ahmad Saab, MD
Physician, Virtual Health
Dr. Ahmad Saab is a board-certified Family Physician. He completed his Family Medicine Residency through State University Medical Center at Stony Brook University in New York. He has a master’s degree in Public Health. Dr. Saab has 40 years of national and international experience as a Family Physician, Telemedicine Physician, Telehealth Physician and Clinical Informatics Consultant. His experience also includes acting Director of Clinical Informatics and previous Chairman of Family Medicine. Your wellbeing is his number one priority. Ask us if Dr. Ahmad Saab is available to provide virtual primary care in your state.
Dr. Sharone Jensen, MD
Physician, Virtual Health
Dr. Sharone Jensen is a board-certified Emergency Medicine Physician, providing compassionate care to her patients for over 20 years. She received her Doctor of Medicine at the University of Vermont College of Medicine and completed her residency in Emergency Medicine at Robert Wood Johnson University Hospital Systems campus in Camden, New Jersey. Dr. Jensen’s comprehensive background also includes a bachelor’s degree in Nutrition from the University of Minnesota and master’s degree in Physiology awarded by Columbia University. Prior to becoming a provider, Dr. Jensen served the community as a dietitian, cardiac rehabilitation specialist and fitness instructor. Drawing upon her multi-faceted education and training to provide excellence in patient care, Dr. Jensen has extensive experience in the disciplines of Emergency Medicine, Urgent Care, Oncology Urgent Care, Primary Care/ Preventive Medicine and Pain Management. In her free time, she enjoys long walks with her German Shepherd mix Gracie, as well as following various collegiate athletic activities, especially football and hockey. Ask us if Dr. Sharone Jensen is available to provide virtual primary care in your state.
Dr. Gina Tilley, MD
Physician, Virtual Health
Dr. Gina Tilley is a board certified family medicine physician. She attended Columbia University for premedical studies and Louisiana State University Health Sciences Center for her medical degree. She enjoys seeing and assisting patients of all ages and backgrounds. Dr. Tilley has a special interest in assisting patients with their lifestyle choices such as diet, nutrition and exercise. When she is not working she enjoys spending time with her family.
FAQs
Virtual primary care is a digital healthcare service through Premise Health. It offers management of your ongoing care needs as well as 24/7/365, on-demand access to care with a virtual primary care provider (PCP) from anywhere within the United States. You can even designate a PCP if you prefer to see the same provider on an ongoing basis. Virtual primary care visits are available through the My Premise Health app or online at mypremisehealth.com by phone or video.
If you have a designated virtual primary care provider and would like to request a visit with them, give us a call at (833) 930-4530 and we’ll schedule your appointment.
If you need to designate your virtual primary care provider, you can establish care two ways:
- Call (833) 930-4530 to speak with a member of our virtual care primary team for next steps.
- Fill out the form here to get in touch with our team and designate your virtual primary care provider.
Yes. If you would like to see a provider now, start by logging in to your My Premise Health account through the My Premise Health app or at mypremisehealth.com. On your dashboard, select “Get Care Now.” From there, simply follow the prompts to see the next available provider as soon as possible.
Yes. One reason your employer partnered with Premise Health is to provide you with confidential care. We will never provide any of your healthcare information to your employer. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records.
Virtual primary care was designed to treat your preventive, short-term and long-term health needs. If you are experiencing a medical emergency, please dial 911 to get the medical attention you need.
Virtual primary care visits are just like in-office visits. You will discuss your medical needs with your provider, and they will diagnose and prescribe medications when medically appropriate. Virtual primary care providers do not prescribe controlled substances, non-therapeutic drugs or other drugs that can be harmful due to their potential for abuse.
Get excited! Your employer has partnered with Premise Health. We work with the biggest and best organizations to provide a higher level of quality care than what you would get in the community. We’re here to make your healthcare experience easier, more convenient and more affordable.
Members are what we call those who are eligible to use services provided by Premise Health. It’s not a membership that you have to pay for or apply to be a part of. We call you a member because you are more than a patient. Our mission is to help you get, stay and be well. As a member, you have access to all the healthcare services we offer, such as virtual primary care with your established provider, on-demand virtual care and more.
My Premise Health is your member portal. It’s a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your health by providing convenient access to:
- Message your providers
- Conduct virtual visits
- View visit history
- See your test results
- Connect your devices
- And more