Premise Health is the organization that operates and staffs your wellness center. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
Need help? Start here.
Scroll down to learn more about Premise Health and how to get the care you need through your health center.
Frequently asked questions
You have questions, we have answers.
Who is Premise Health?
What is My Premise Health?
My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
How do I make an appointment?
You can call your center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.
Where is the MAWSS Wellness Center located?
When is the MAWSS Wellness Center open?
Monday 7 a.m. – 3:30 p.m.
Tuesday 9 a.m. – 5:30 p.m.
Wednesday 7 a.m. – 3:30 p.m.
Thursday 9 a.m. – 5:30 p.m.
Closed for lunch 12 – 1 p.m. Monday, Tuesday, Thursday, and from 11 – 12 p.m. on Wednesday
How much does a visit cost?
There is a $10 encounter fee.
Who is eligible to use the MAWSS Wellness Center?
All employees, their spouses and dependents 2 yrs+ and retirees who are covered under the MAWSS medical plan.
Will my current medical provider have access to my health records if I receive care at one of your centers?
After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.
Is my health information secure? Does MAWSS have access to my personal health information?
Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the wellness center.
When do I need to complete my Biometric Screening at the MAWSS Wellness Center for the 2027 benefit plan year?
August 31st, 2026
Can I use my own primary care physician for Biometric Screening and HRA Incentive?
Yes. Please bring the Outside Provider Form to your PCP and request that they share the results to our clinic using the fax number on the form by October 15th, 2026.
Additional resources
Here are some helpful documents to help you navigate your care.
Learn More
Access your care easily with My Premise Health.
Our secure member portal makes it easy to schedule appointments, get virtual care, message your care team and more. You can also download the app for easy, on-the-go access.