The Wellness Center
Frequently asked questions
General
Premise Health is the world’s leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. They take a transformative approach focusing on clinical expertise, easy access to care, and a seamless and simple member experience. Premise Health staff are experts in their respective fields and bring an economy of scale that will allow Lockheed Martin to take advantage of efficiencies.
Members are what we call our patients who are eligible to use a wellness center operated by Premise Health. It’s not a membership that you have to pay for or apply to be a part of. You’re simply considered a member once your employer has partnered with us to provide your health and wellness services.
A wellness center is where you receive care as a member. We use this term versus the typical “doctor’s office” because we offer so much more than the usual office environment. Our centers not only typically offer more services than the average doctor’s office, but are also designed with you in mind, so you feel comfortable, calm and welcomed.
The Wellness Center is staffed, managed and operated by Premise Health. Each staff member has been carefully screened and is qualified to deliver exceptional care. The Wellness Center is not staffed or managed by Lockheed Martin or their employees in any way.
While where you receive care is a personal choice, we hope you’ll consider trusting us with your overall wellbeing, much like Lockheed Martin has trusted us as a partner in health. We’d love to see you soon!
My Premise Health is your member portal. It is a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your health by providing convenient access to book and manage appointments, message your providers, conduct virtual visits, view visit history, see your test results and more.
Premise Health has recruited a high-quality team of dedicated healthcare professionals to staff and manage The Wellness Center.
Eligibility and cost
All Lockheed Martin employees, regardless of your medical plan coverage are eligible to use the Wellness Centers for occupational and personal health care.
Service fees are based on fair market value of the services provided. The fee structure is as follows:
- Office visit (non-preventive): $30
- Complex procedures (for example, Lesion Removal, Laceration repair, Biopsy, etc.): $15
- Labs: $3 for each lab and $3 for a venipuncture (draw)
- Simple procedures (for example, EKG, Breathing Capacity Test, etc.): $10
Several services are free, including qualified preventive services, health coaching, biometric screenings, occupational health, and first-aid and care for other work-related illnesses and injuries.
Premise Health will accept credit cards, and debit cards (including Health Savings Account (HSA) and Health Care Spending Account (HCSA) debit cards) as forms of payment. Cash or Check is not accepted at the Wellness Centers.
Yes, eligible preventive care will also be covered at no charge. This includes things like routine blood pressure checks, health coaching, biometrics (once per year) and many vaccines. There is no fee for all occupational health, first-aid and other work-related illnesses and injuries.
For all occupational health services and work-related injuries and illnesses, there will be no charge. Qualified preventive care will be covered at 100 percent with no co-pay. For personal medical care, Premise Health is considered an in-network medical provider for most Lockheed Martin health plans including Aetna, CareFirst Blue Cross Blue Shield, Cigna, and Kaiser Permanente. As with any provider, co-payments, co-insurance, and deductibles may apply based on the service and the benefit offered. For non-Lockheed Martin health insurance and some represented legacy health plans, employees should check with their insurance carrier and file claims for appropriate reimbursement.
Services received at Wellness Centers operated by Premise Health will be applied toward your deductible.
Confidentiality
The Wellness Center is managed and operated by Premise Health as a medical care provider. Your personal/primary care medical records are kept and managed online through a secure Premise Health electronic medical record, which Premise Health protects in accordance with federal and state laws governing the privacy of your identifiable health information, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and implementing regulations.
Lockheed Martin and Premise Health understand the importance of making sure your health information stays private. We have worked with Premise Health to implement a policy of strict protections to ensure that your privacy is respected and protected in accordance with all applicable laws. Personal health information that you share with Premise Health is kept confidential and will only be used as permitted by law. Lockheed Martin receives only aggregate data on the health risks prevalent among all employees.
This data is used as Lockheed Martin develops programs to support the health of employees.
Occupational care medical records are kept and managed through a separate secure online system. Premise Health and certain Lockheed Martin employees, including employees in the ESH, HR, Legal and Security organizations, have access to and can obtain occupational health information under certain circumstances.
Scheduling
Visit the Wellness Center Directory for a list of locations.
You can make personal appointments directly by calling your Wellness Center. A patient portal featuring online scheduling is available. Call your Wellness Center to receive an activation link to register for MyPremiseHealth patient portal.
In most cases, same-day appointments are available. Schedule online or call your wellness center to see if a same-day appointment is available.
While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time.
Same-day appointments are typically available.
Please call the Wellness Center to schedule occupational health visits otherwise your occupational surveillance exam will be scheduled through the medical exam scheduler. Both you and your supervisor will automatically receive an email with the time, date and forms that are needed for the exam.
Virtual visits
To meet virtually with one of the providers at your wellness center, you must first set up an account on the My Premise Health app or online at mypremisehealth.com if you haven’t already. Then, log in and select “Schedule an appointment.” Choose your appointment type that says “Video” or “Phone” next to it. You will then follow the prompts to complete scheduling.
A virtual visit it is just like in-person appointment. You can discuss your medical needs with your provider, and they will diagnose and prescribe medications as needed.
Virtual visits are designed to treat your short-term needs and provide long-term preventive care with convenience and flexibility. If you’re experiencing a medical emergency, please dial 911 as soon as possible to get the medical attention you need.
Services
Services offered in the Wellness Center include the following:
- Acute care and Urgent care
- Occupational health
- Health education
- Preventive exams (Travel, Sleep, Lifestyle Medicine, Annual Age Related Exam’s, etc)
- Lab services
- Biometric screenings
- Allergy and Testosterone shots
- Cold, cough and sore throat
- Vaccinations
- Lifestyle Medicine
- And more
Preventive care includes routine checkups and screenings that help you stay healthy in the long-term. These are visits you make when you’re feeling well to catch any health issues early or improve your wellbeing. This includes annual physicals, cancer screenings, vaccinations and more.
Non-preventive care on the other hand, includes visits you schedule when you’re not feeling well. These are meant to address your symptoms to find out what’s wrong and get you back to feeling your best. Some examples include sick visits and treatment for issues like cold and flu, allergies, injuries and more.
Yes, your wellness center can perform blood draws and other lab tests ordered by an outside provider. All lab orders must be faxed or dropped off at the center to ensure we have the proper supplies for the required testing.