Premise Health is the organization that operates and staffs the health centers. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
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Frequently asked questions
Who is Premise Health?
How do I make an appointment?
You can call a center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.
Where are the Wellness Centers located?
See our locations here.
When are the Wellness Center open?
The hours of operation for the Wellness Centers can be found by selecting a location here.
Will my current medical provider have access to my health records if I receive care at one of your centers?
After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.
Who is eligible to use the Wellness Centers?
All Lockheed Martin employees, regardless of your medical plan coverage are eligible to use the Wellness Centers for occupational and personal health care.
When paying copays for services, can I use cash, credit, and/or debit cards?
Premise Health will accept credit cards, and debit cards (including Health Savings Account (HSA) and Health Care Spending Account (HCSA) debit cards) as forms of payment. Cash or Check is not accepted at the Wellness Centers.
Are any services provided for free?
Yes, eligible preventive care will be covered at no charge. This includes things like routine blood pressure checks, health coaching, biometrics (once per year) and many vaccines. There is no fee for all occupational health, first-aid and other work-related illnesses and injuries.
Will the Wellness Center take my insurance plan for personal health care needs including blood draws?
For all occupational health services and work-related injuries and illnesses, there will be no charge. Qualified preventive care will be covered at 100 percent with no co-pay. For personal medical care, Premise Health is considered an in-network medical provider for most Lockheed Martin health plans including Aetna, CareFirst Blue Cross Blue Shield, Cigna, and Kaiser Permanente. As with any provider, co-payments, co-insurance, and deductibles may apply based on the service and the benefit offered. For non-Lockheed Martin health insurance and some represented legacy health plans, employees should check with their insurance carrier and file claims for appropriate reimbursement.
What services apply to my deductible?
Services received at Wellness Centers operated by Premise Health will be applied toward your deductible.
Are same-day appointments available?
In most cases, same-day appointments are available. Schedule online or call your wellness center to see if a same-day appointment is available.
How can I make an occupational health/surveillance exam appointment?
Please call the Wellness Center to schedule occupational health visits otherwise your occupational surveillance exam will be scheduled through the medical exam scheduler. Both you and your supervisor will automatically receive an email with the time, date and forms that are needed for the exam.
Will my personal medical records be kept confidential and private?
The Wellness Center is managed and operated by Premise Health as a medical care provider. Your personal/primary care medical records are kept and managed online through a secure Premise Health electronic medical record, which Premise Health protects in accordance with federal and state laws governing the privacy of your identifiable health information, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and implementing regulations.
Lockheed Martin and Premise Health understand the importance of making sure your health information stays private. We have worked with Premise Health to implement a policy of strict protections to ensure that your privacy is respected and protected in accordance with all applicable laws. Personal health information that you share with Premise Health is kept confidential and will only be used as permitted by law. Lockheed Martin receives only aggregate data on the health risks prevalent among all employees.
This data is used as Lockheed Martin develops programs to support the health of employees.
What is My Premise Health?
My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
Who has access to my occupational medical records?
Occupational care medical records are kept and managed through a separate secure online system. Premise Health and certain Lockheed Martin employees, including employees in the ESH, HR, Legal and Security organizations, have access to and can obtain occupational health information under certain circumstances.
Can my provider write me a prescription during a virtual visit?
A virtual visit it is just like in-person appointment. You can discuss your medical needs with your provider, and they will diagnose and prescribe medications as needed.
Additional resources
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Access your care easily with My Premise Health.
Our secure member portal makes it easy to schedule appointments, message your care team and more. You can also download the app for easy, on-the-go access.
