Jackson Rancheria Medical Center: where quality meets convenience.

We’re proud to offer you and your family convenient, quality care at no-cost. 

Welcome to a better healthcare experience.

Premise Health offers an effortless member experience and a comprehensive range of services to cover all your healthcare needs. Our providers will help you take a proactive approach to your health and get you on the path to getting, staying and being well.

Everything you need in one place.

Primary Care

We offer a comprehensive range of primary care services that focus on your long-term health and preventive care. Your primary care provider will get to know you and your eligible dependents, so they are better equipped to prevent, treat and manage any health issues that may come up. The best part? You can schedule appointments in real-time and message your provider on the secure My Premise Health patient portal, available online and on our mobile app.

Our primary care services include:

  • Preventive and sick care
  • Chronic condition management
  • Pediatric sick care
  • Annual physicals
  • Women’s health
  • Lab draws, including labs ordered by outside providers
  • Select medication dispensing
  • Immunizations
  • Video and telephonic visits
  • Occupational medicine
  • Preventive and sick care
  • Chronic condition management
  • Pediatric sick care
  • Annual physicals
  • Women’s health
  • Lab draws, including labs ordered by outside providers
  • Select medication dispensing
  • Immunizations 
  • Video and telephonic visits 
  • Occupational medicine

Lab Services

To better support you and your eligible dependent’s needs, we offer clinical laboratory services that include onsite testing, as well as specimen collections for offsite processing, at no cost to you. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. Results can be sent to you electronically through the My Premise Health patient portal or discussed with your provider in a follow-up appointment, in-person or virtually.

Labs can also be drawn at the Jackson Rancheria Medical Center even if they’re ordered by a provider or specialist in the community! Simply have the provider write an order for the labs. When you call to schedule your lab draw appointment, the medical assistant will talk to you about what was ordered. Then, simply bring the lab order from the community provider or specialist to your appointment!

Lab tests that we can perform and process onsite include glucose testing, rapid strep testing, influenza testing, urine pregnancy testing, urine dip screenings, and rapid mono testing. We also offer at home COVID-19 testing through your virtual care benefits. The kit is sent to your door through our lab services partner, LabCorp, and results come back within 72 hours. * Simply schedule a virtual visit to get started.

*Turnaround time for results is subject to national trends and case surges.

Women's Health

We understand that each woman is unique and so are your healthcare needs, which is why we offer services specifically for women. Our providers will spend ample time getting to know you, so they can come up with a personalized care plan to support your long-term health.

Along with our general primary care services, we offer the following specifically for women’s health: breast cancer screenings, pregnancy testing, pelvic exams, contraception counseling, STD testing and counseling, cervical cancer screenings (Pap smears), counseling and referrals for interpersonal and domestic violence, LGBTQ+ care, comprehensive family care, and education for self-awareness. Women’s health services are available for all employees and dependents Jackson Rancheria’s Medical Plan.

Condition Management

You don’t have to navigate your health alone. With our condition management services, you and your eligible dependents can get the support you need to manage your conditions and take control of your health. Our providers will come up with personalized treatment strategies to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.

Our treatment plans are tailored to meet your unique needs and can address a range of conditions such as asthma, high blood pressure, diabetes and pre-diabetes, low back pain and more. We can provide disease specific education, condition management tactics, diet guidelines and physical activity goals, medication counseling and preventive and ongoing monitoring to manage your conditions and help you and your family stay well.


Vaccines are an essential part of public health, which is why we offer convenient access to vaccinations at the Jackson Rancheria Medical Center. Your provider can determine which ones are right for you and your eligible dependents based on your age, conditions, travel habits and other factors. You can then easily schedule an appointment or simply walk-in to get your vaccines administered by your provider.

We offer a variety of routine vaccines to protect your health and our community, including Influenza, Hepatitis A, Hepatitis B, Tdap/Td, and Shingrix.

For information and updates on the COVID-19 vaccine, as well as other ways we can support you through the pandemic, please visit our COVID-19 resource page.

Occupational Health

Keeping you safe at work is a top priority, which is why we offer a full suite of occupational health services. Our providers at the Jackson Rancheria Medical Center are here to treat work-related injuries and illnesses to help you get back to feeling well.

Our occupational health services are available for all Jackson Rancheria employees and include injury diagnosis and treatments, musculoskeletal evaluations, and return-to-work plans.

Contact your Human Resources team with questions.

With our virtual services, it’s easier than ever to get the care you need.

You can get the same great care you receive at your wellness center, virtually, either online or over the phone.

This safe and convenient option gives you the flexibility to schedule a virtual appointment with a trusted provider during the center’s regular business hours, at no cost. Get the care you need at home, in the office or on the go! 

Here are a few reasons you might need to book a virtual visit:*

  • Follow-up appointment or to review test results
  • Cough, fever or sore throat
  • Nausea, vomiting or diarrhea
  • Cold, flu, COVID-19 or allergy symptoms
  • Stomachache, headache or earache
  • COVID-19 at-home testing

*To conduct a local virtual visit, you must be in the same state in which your provider is licensed.

My Premise Health

Connecting you to your health anytime, anywhere.

Our secure patient portal makes managing your health easier than ever. Whether you’re on the go or at home, you can access your medical needs all in one place, online or through the mobile app. Schedule appointments, message your provider, view your lab results and so much more.

Frequently Asked Questions

Premise Health is the world’s leading direct healthcare company that operates and manages the Jackson Rancheria Medical Center. We have cared for thousands of people, serving some of the nation’s top companies at more than 800 locations with over 4,800 team members. We are dedicated to delivering an effortless member experience, lower costs and convenient access to quality care for you and your family.

Jackson Rancheria Medical Center is staffed, managed and operated by Premise Health. The medical staff includes a combination of a nurse practitioner and a medical assistant. Each staff member has been carefully screened and is qualified to deliver exceptional care. Jackson Rancheria Medical Center is not staffed or managed by Jackson Rancheria or their employees in any way.

While you are not required to use the center, it is offered at a no-cost, convenient benefit to all Jackson Rancheria employees and eligible dependents covered by Jackson Rancheria’s Medical Plan. You can also easily connect your Jackson Rancheria Medical Center provider with your existing offsite providers and specialists.

Employees & dependents covered by Jackson Rancheria’s Medical Plan are eligible. Flu vaccines and at-home COVID-19 tests are available for all employees and their household members.
The cost of services, including labs and select dispensary medications, is covered by the Jackson Rancheria Casino Resort. You will incur a $50 charge, however, if you do not attend an appointment you scheduled without calling to cancel 24 hours in advance.

Employees & dependents 2 years of age and older covered on Jackson Rancheria’s Medical Plan are eligible. Flu vaccines and at-home COVID-19 tests are available for all employees and their household members.

Rest assured, your personal health information is confidential and secure. Jackson Rancheria Medical Center operates in accordance with HIPAA and works diligently to protect your data and health records. Also, your personal information and health records are not shared with your employer without your permission unless it pertains directly to an occupational health-related issue. Notice of privacy practices are available for review within the center.

You can call (209) 223-8428 to make an appointment.

You can also make an appointment through your online member portal. Visit MyPremiseHealth.com to set up your account and then schedule appointments online or through your My Premise Health mobile app.

While walk-in appointments may be available, the preferred method is to schedule. Same-day appointments are typically available.

If you are experiencing a medical emergency, please dial 9-1-1.

Yes, the Medical Center is always welcoming new members! You can be seen as a new patient for primary care or sick care needs, even if you have a primary care doctor in the community.
When you have your labs drawn, regardless of if they’re ordered by the Jackson Rancheria Medical Center provider or a provider in the community, you will not have to pay any out of pocket cost! Most labs can be drawn at the health center, and your orders will be reviewed by the medical assistant during scheduling. Then, simply bring the lab order from the community provider or specialist to your lab draw appointment!
Visits are available in 3 formats- in-person, via video, and telephone call. Video visits can be scheduled and accessed by going to mypremisehealth.com, or by downloading the My Premise Health app on your smart device. From there, you can login or register for a new account, schedule your visit, sign any required paperwork, and begin the visit!
Appointments are generally available on the same day or the next day!


Jackson Rancheria Medical Center

Located in the Public Safety Building
12222 New York Ranch Road
Jackson, CA 95642

Phone: (209) 223-8428
Fax: (203) 223-8429

Hours of Operation

Monday, Tuesday, Thursday, Friday, 7 a.m. – 5 p.m.
Wednesday, 8 a.m. – 12 p.m.

This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Internet Privacy Policy.

If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.