At Premise Health, we believe in better care. We offer members like you a comprehensive range of services to cover your needs, including primary care, physical therapy, mental health and more. Our providers are committed to helping you get, stay and be well.
We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your conditions. Your primary care provider will get to know you so they are better equipped to prevent, treat and manage any health issues that may come up.
Our lifestyle medicine approach ensures we’re looking at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring with you to a single appointment.
You don’t have to navigate your health challenges alone. With our care management services, you can get the support you need. This no-cost benefit provides a registered nurse as your care manager to be a go-to resource for all health-related questions, prescription guidance and more. They will come up with a personalized treatment plan to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.
Our treatment plans are tailored to meet your unique needs and can address a range of conditions, such as diabetes, cancer, lupus, hypertension, mental health issues or any other health challenge or condition that may require a need for frequent touchpoints with your care team. We can provide personalized plans, coaching, education and ongoing monitoring and follow-ups to manage your symptoms and help you stay well.
We understand a woman’s healthcare needs are unique. Your provider will spend time getting to know you to best understand your health goals. They’ll come up with a personalized care plan to support your long-term health.
Along with general primary care services, we offer the following specifically for women’s health:
We believe that your mental and emotional wellbeing are just as important as your physical health. With our mental health services, you and your eligible dependents can get the support you need. Your licensed counselors will actively work as part of your care team to support your overall health while making you feel safe and comfortable. You can conveniently meet with them in person or virtually, through video or by phone.
With a blended approach of counseling techniques and evidence-based talk therapy, our counseling services cover anxiety, depression, stress management, PTSD, ADHD, grief, adjustment challenges, substance abuse, work/life balance, family conflict and sleep issues.
You’re not alone. We’re here to help.
Wellness coaching can help you achieve lasting lifestyle change in the areas of weight management, nutrition, physical activity, sleep, stress, smoking cessation, work/life balance and life satisfaction. Our certified wellness coaches are trained specialists who support you as you move toward better health at a comfortable pace. They will help you set actionable goals and teach you new skills as you learn to incorporate healthier habits into your daily routine. All coaching sessions are completely confidential and can take place virtually or in person.
Our wellness programs promote nutrition, physical activity, stress management, healthy relationships and more. We take a comprehensive approach that focuses on your overall health and wellbeing. Our providers will personalize your wellness plan and help you make positive lifestyle changes that can lead to a more balanced and healthier you.
Your wellness services include biometric screenings, wellness coaching/education, condition management and monthly wellness offerings/events.
We offer many lab services to support your needs. We can perform onsite testing and can also collect and send samples to an offsite lab. Our turnaround time for collect routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health account or during an in-person or virtual follow-up appointment with your provider.
We can perform and process the following onsite:
Vaccines are an essential part of public health. You have convenient access to many vaccines at El Paso County Employee Health Centers. Your provider can determine which ones are right for you based on your age, conditions, travel habits and other factors.
We offer a variety of routine vaccines to protect your health and community, including:
Our secure member portal makes it easy to connect with your care team. Whether you’re at home or on the go, you can schedule appointments, message your providers, view your lab results and more – anytime, anywhere.
You can schedule a virtual appointment with your trusted care team during our regular business hours, at the same cost as an in-person visit.
Here are a few reasons to schedule a virtual visit:*
*Depending on your care needs, your provider may suggest an in-person visit.
You also have access to a virtual care team for your primary care needs after hours. Sign in to My Premise Health and select “Get Care Now” to be seen right away.
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Premise Health is the organization that operates and staffs your wellness centers. We are the nation’s leading provider of direct healthcare, which means we partner with companies to offer their employees high-quality in-person and virtual health services. We are here as your health ally to help you get, stay and be well. We do this with experience, and by shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
Members are what we call our patients. If your employer has partnered with Premise Health to provide access to our wellness centers and services, you’re automatically considered an eligible member. There is no membership fee to get started. It also reflects how much we value our care relationship with you, because to us, you’re more than just a patient – you’re a member.
A wellness center is where you receive care as a member. We use this term versus the typical “doctor’s office” because we offer so much more than the usual office environment. Our centers not only typically offer more services than the average doctor’s office, but are also designed with you in mind, so you feel comfortable, calm and welcomed.
The center is staffed, managed and operated by Premise Health. The medical staff includes a combination of physicians, nurse practitioners, registered nurses, and medical assistants. Each staff member has been carefully screened and is qualified to deliver exceptional care. The center is not staffed or managed by El Paso County or their employees in any way.
My Premise Health is your member portal. It is a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
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El Paso County employees, dependents (6 months and up), and retirees who participate in the El Paso County medical plan are eligible to use the El Paso County Health Centers.
Most services at the El Paso County Employee Health Centers are available at zero cost to employees. A $10 copay may apply to select visits and appointments.
While where you receive care is a personal choice, we hope you’ll consider trusting us with your overall wellbeing, much like El Paso County has trusted us as a partner in health. We’d love to see you soon!
All El Paso County Employees and their eligible dependents (ages 6 months and older) enrolled in an El Paso County employer-sponsored plan are eligible for services based on plan benefits.
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Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the wellness center.
Yes, you may request any records be sent to another medical provider. If your community provider uses Epic (or My Chart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.
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You can easily schedule appointments through the My Premise Health mobile app or online at mypremisehealth.com. Once you create your account, sign in and select “Schedule an Appointment” and choose your appointment type.
In most cases, same-day and next-day appointments are available. Schedule online or call your wellness center to see if an appointment is available.
While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time. Same-day and next-day appointments are typically available.
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If you have not done so already, first set up your account on the My Premise Health mobile app or online at mypremisehealth.com. Then, log in and select “Get Care Now.” A Premise Health team member will put you in touch with your provider to begin your visit.
To meet virtually with one of the providers at your wellness center, you must first create an account on the My Premise Health app or online at mypremisehealth.com. Log in and select “Schedule an appointment,” choose your appointment type and if prompted, select whether you’d like to be seen by phone or video. You can then follow the remaining prompts to complete your scheduling.
A virtual visit is just like an in-person appointment. You can discuss your medical needs with your provider, and they will diagnose and prescribe medications as needed.
Virtual visits are designed to treat your short-term needs and provide long-term preventive care with convenience and flexibility. If you’re experiencing a medical emergency, please dial 911 as soon as possible to get the medical attention you need.
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Preventive care includes routine checkups and screenings that help you stay healthy in the long-term. These are visits you make when you’re feeling well to catch any health issues early or improve your wellbeing. This includes annual physicals, cancer screenings, vaccinations and more.
Non-preventive care on the other hand, includes visits you schedule when you’re not feeling well. These are meant to address your symptoms to find out what’s wrong and get you back to feeling your best. Some examples include sick visits and treatment for issues like cold and flu, allergies, injuries and more.
Yes, your wellness center can perform blood draws and other lab tests ordered by an outside provider. All lab orders must be faxed or dropped off at the center to ensure we have the proper supplies for the required testing.
El Paso County CSC Employee Health Center
1675 W. Garden of the Gods Road Suite #1053
Colorado Springs, CO 80907
Phone: (719) 520-7600
Hours of operation:
Monday – Friday, 8 a.m. – 5 p.m.
(Closed for lunch, 12 p.m. – 1 p.m)
El Paso County RDC Employee Health Center
2880 International Circle, Lower-Level Rm. N010
Colorado Springs, CO 80910
Phone: (719) 520-7080
Hours of operation:
Monday – Friday, 8 a.m. – 5 p.m.
(Closed for lunch, 12 p.m. – 1 p.m)