Premise Health is the organization that operates and staffs your wellness center. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
Need help? Start here.
Scroll down to learn more about Premise Health and how to get the care you need through your health center.
Frequently asked questions
You have questions, we have answers.
Who is Premise Health?
What is My Premise Health?
My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
How do I make an appointment?
You can call your center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.
Where are the Health Center located?
City of Sanford Employee Health Center
1403 Medical Plaza Drive
Ste. 205
Sanford, FL 32771
City of Lake Mary Health & Wellness Center
170 Seminole Ave.
Lake Mary, FL 32746
Learn more here.
When are the Health Centers open?
City of Sanford Employee Health Center
1403 Medical Plaza Drive
Ste. 205
Sanford, FL 32771
City of Lake Mary Health & Wellness Center
Tuesday, 7 a.m. – 3 p.m.
Friday, 8 a.m. – 12 p.m.
Learn more here.
Who is eligible to use the Health Centers?
Services are available to all employees, spouses, retirees, and dependents over the age of 8 who are on the City of Sanford medical plan.
Will my current medical provider have access to my health records if I receive care at one of your centers?
After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.
Additional resources
Here are some helpful documents to help you navigate your care.
Access your care easily with My Premise Health.
Our secure member portal makes it easy to schedule appointments, get virtual care, message your care team and more. You can also download the app for easy, on-the-go access.