Premise Health is the organization that operates and staffs your wellness center. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
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Frequently asked questions
Who is Premise Health?
What is My Premise Health?
My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
How do I make an appointment?
You can call your center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.
Where is the Calhoun County Health & Wellness Center located?
34 Green Street
Battle Creek, MI, 49014
Learn more here.
When is the Calhoun County Health & Wellness Center open?
Monday – Thursday, 7 a.m. – 7 p.m.
Friday, 7 a.m. – 5 p.m.
Saturday, 9 a.m. – 3 p.m.
How much does a visit cost?
Calhoun County:
PPO Members: Nothing. All services and medications are at no cost to those eligible to use the Calhoun County Health & Wellness Center.
HDHP (HSA) Members: Preventive services and medications received from, or mailed through the health center, are at no cost to members enrolled in the HDHP. However, consistent with Federal rules and regulations for Health Savings Accounts (HSAs), there is a $25 Service Fee for Non-Preventive services. Service Fees are then applied to the member’s deductible.
Musashi: Nothing. All services and medications are at no cost to those eligible to use the Calhoun County Health & Wellness Center.
Systex: Nothing. All services and medications are at no cost to those eligible to use the Calhoun County Health & Wellness Center.
Who is eligible to use the center?
Calhoun County: All employees and dependents ages 2 years old and above who are enrolled in the County’s health plan are eligible to utilize the health center services.
Musashi: All employees and dependents ages 2 years old and above who are enrolled in the Employee Sponsored Health Plan are eligible to utilize the health center services.
Systex: All employees and dependents ages 2 years old and above who are enrolled in Systex’s health plans are eligible to utilize the health center services
Will my current medical provider have access to my health records if I receive care at one of your centers?
After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.
How do I schedule a virtual visit with my onsite provider?
To meet virtually with one of the providers at your wellness center, you must first create an account on the My Premise Health app or online at mypremisehealth.com. Log in and select “Schedule an appointment,” choose your appointment type and if prompted, select whether you’d like to be seen by phone or video. You can then follow the remaining prompts to complete your scheduling.
Is my health information secure? Does my employer have access to my personal health information?
Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the wellness center.
Can my provider write me a prescription during a virtual visit?
Is a virtual visit appropriate for every medical condition?
Additional resources
My Premise Health
Learn More
Access your care easily with My Premise Health.
Our secure member portal makes it easy to schedule appointments, message your care team and more. You can also download the app for easy, on-the-go access.
