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Scroll down to learn more about Premise Health and how to get the care you need through your health center.

Frequently asked questions 

You have questions, we have answers. 

Premise Health is the organization that operates and staffs your health center. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.

You can call your center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.

Eaton Health Center
1000 Eaton Blvd.
Beachwood, Ohio 44122

Eaton Fitness Center
1000 Eaton Blvd.
Beachwood, Ohio 44122

Eaton Health Center
Monday – Thursday, 7:30 a.m. – 4:30 p.m.
Friday, 8 a.m. – 12 p.m.
The Health Center is located right inside the parking garage on the main floor.

Eaton Fitness Center
Monday – Thursday 6 a.m. – 7 p.m.
Friday 6 a.m. – 2 p.m.
Eaton Fitness Center is located past the Health Center at the end of Wellness Blvd.

After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.

Eligible member costs:

  • $45 for Primary Care visits and $35 for Physical Therapy (UHC insurance)
  • $15 for Primary Care and Physical Therapy (Surest insurance)
  • Wellness Coaching services are free of charge
  • Free Preventive Services: Annual Physical Exam, Travel Visits and Laboratory Services

All Eaton employees and dependents ages 2 and up are eligible to use the Eaton Health Center.

My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.

Additional resources

Here are some helpful documents to help you navigate your care.

Access your care easily with My Premise Health. 

Our secure member portal makes it easy to schedule appointments, message your care team and more. You can also download the app for easy, on-the-go access. 

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