Get the care you need, when and how you need it.
Whether you’re at home, at work or on the go, you and your family deserve convenient access to quality care. That’s why Premise Health provides you with a few simple ways to see a provider by phone or video at no cost to you.
Here are the virtual options available to you:
You also have access to many of the same services available to you in-person, such as:
- Primary care
- Sick visit care
To schedule a virtual visit with a provider from your wellness center, log in to your My Premise Health account and select “Schedule an Appointment.” Choose your desired appointment type from the available “Telephonic” or “Video” options and complete the prompts.
For scheduled virtual appointments with your local provider:
Please complete the eCheck-in at least 10 minutes before your visit in My Premise Health. Your provider will then join the video chat, or call if you selected a telephonic visit, at your appointment time.
For on-demand care:
After you complete the prompts in My Premise Health, you will receive a call from Premise Health Member Services, who will connect you with the next available provider.