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Scroll down to learn more about Premise Health and how to get the care you need through your health center.

Frequently asked questions 

You have questions, we have answers. 

Premise Health is the organization that operates and staffs your health center. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.

You can call your center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.

EIT Health & Wellness Center – Alsip
6195 W 115th St, Suite A
Alsip, IL 60803

Premise Health Wellness Center – Northbrook
4179 Dundee Rd, Suite A106
Northbrook, IL 60062

EIT Health & Wellness Center – Alsip
Monday, Tuesday, Wednesday, Friday, 8 a.m. – 5 p.m.
Thursday, 10 a.m. – 7 p.m.

Premise Health Wellness Center – Northbrook
Monday, Tuesday, Thursday, Friday, 8 a.m. – 5 p.m.
Wednesday, 9 a.m. – 6 p.m.
(Closed for lunch 1 p.m. – 2 p.m.)

There are no fees associated with any of the services offered by Premise Health in the EIT Health & Wellness Center.

Actively covered participants, eligible dependents (ages 2 and up) and covered retirees.

After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.

My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.

Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the wellness center.

Additional resources

Here are some helpful documents to help you navigate your care.

Access your care easily with My Premise Health. 

Our secure member portal makes it easy to schedule appointments, get 24/7 virtual care, message your care team and more. You can also download the app for easy, on-the-go access. 

Privacy Overview

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