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Premise Health is the organization that operates and staffs your wellness center. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.

My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.

You can call your center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.

2425 East Kearney Street
Springfield, MO 65803

Learn more here.

Health Center:
Monday, Wednesday, Thursday, 8 a.m. – 4:30 p.m.
Tuesday, 7 a.m. – 6 p.m.
Friday, 7 a.m. – 3:30 p.m.

Pharmacy:
Monday, Wednesday, Thursday, 9 a.m. – 5 p.m.
Tuesday, 10:30 a.m. – 6:30 p.m.
Friday, 8 a.m. – 4 p.m.
(Closed daily from 1 – 1:30 p.m.)

Learn more here.

There is a visit fee each time you see the phsyician. For outfitters covered under the Choice PPO medical plan, the office visit is $5. For outfitters covered under the Core or Value HDHP plans, the office visit is $40. For outfitters not on Bass Pro Shops medical plan the office copay is $75.

All Outfitters who work for Bass Pro Shops and dependent family members ages 2 and older who are covered on a Bass Pro Shops Medical plan.

Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the wellness center.

Yes, you may request any records be sent to another medical provider. If your community provider uses Epic (or My Chart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.

While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time. Same-day appointments are typically available.

To meet virtually with one of the providers at your wellness center, you must first create an account on the My Premise Health app or online at mypremisehealth.com. Log in and select “Schedule an appointment,” choose your appointment type and if prompted, select whether you’d like to be seen by phone or video. You can then follow the remaining prompts to complete your scheduling.

A virtual visit is just like an in-person appointment. You can discuss your medical needs with your provider, and they will diagnose and prescribe medications as needed.

You can call the pharmacy at (417) 520-1993 to speak with a pharmacist.

The Bass Pro Shops Family Health Center Pharmacy is located within the health center at 2425 East Kearney Street, Springfield, MO 65803.

You can easily drop off your prescriptions at the Bass Pro Shops Family Health Center Pharmacy or your provider can e-prescribe them directly to the pharmacy. The providers and pharmacy at your wellness center act as one care team. Your provider will send your prescription to the pharmacist after your appointment so you can pick it up the same day, making for a seamless experience.

The Bass Pro Shops Family Health Center Pharmacy is conveniently located within your wellness center. This means you can get your prescriptions faster and easier. Also, our pharmacists go above and beyond what you experience at your typical pharmacy. They take the time to get to know you and work with your primary care provider to support your overall health. We also offer a wide range of services that go beyond simply prescribing medications, such as: personal health counseling, coaching and guidance, condition management and disease or medication-specific education, as well as easy prescription transfers and low-cost generics.