[Wellness Center Name]
Get the same great care, virtually.
The providers you know and trust are available by phone or video.
This convenient option gives you the flexibility to schedule a virtual appointment during your center’s regular business hours, at the same cost as an in-person visit. Connect with your provider using the My Premise Health app or online at mypremisehealth.com.
Here are the virtual options available to you:
Phone or video appointments with your trusted provider during your center’s regular business hours
Best for: Those who want to see their local provider without traveling to the wellness center.
On-demand, 24/7 access to care anytime, anywhere with a provider from Premise Health’s virtual care team
Best for: When you [or a family member] need to see a provider after hours or while traveling away from home.
Visits with a designated virtual primary care provider (PCP) for your ongoing needs
Best for: Members who prefer to receive care in a virtual setting with the same dedicated provider for every visit. Learn more here or call (833) 930-4530.
You also have access to many of the same services available to you in-person, such as:
- [Primary care
- Sick visit care
- Physical therapy
- Mental health
- Chiropractic
- Nutrition
- Wellness coaching
- Fitness]
- [Primary care
- Sick visit care
- Physical therapy
- Mental healthChiropractic
- Nutrition
- Wellness coaching
- Fitness]
How to get started
You can talk to a provider by video or phone on the My Premise Health app or at mypremisehealth.com.
To schedule a virtual visit with a provider from your wellness center, log in to your My Premise Health account and select “Schedule an Appointment.” Choose your desired appointment type from the available “Telephonic” or “Video” options and complete the prompts.
If you need care right away, log in to My Premise Health, select “Get Care Now” and follow the remaining steps to request an on-demand visit.
What comes next?
For scheduled virtual appointments with your local provider:
Please complete the eCheck-in at least 10 minutes before your visit in My Premise Health. Your provider will then join the video chat, or call if you selected a telephonic visit, at your appointment time.
For on-demand care:
After you complete the prompts in My Premise Health, you will receive a call from Premise Health Member Services, who will connect you with the next available provider.
Your secure patient portal makes managing your health easier than ever. Whether you’re on the go or at home, you can access your medical needs all in one place, online or through the mobile app. Schedule appointments, message your provider, view your lab results and more anytime, anywhere.