Premise Health is the organization that operates and staffs your wellness center. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
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Frequently asked questions
Who is Premise Health?
Where is the City of Mount Dora Employee Health Center located?
2110 N. Donnelly Street, Suite 200
Mount Dora, FL 32757
What is My Premise Health?
My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
When is the City of Mount Dora Employee Health Center open?
Monday – Thursday, 8 a.m. – 5 p.m.
How do I make an appointment?
You can call your center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.
How much does a visit cost?
Services are available at no cost to all employees, spouses, dependents (age 6+) on the City of Mount Dora insurance plan.
Will my current medical provider or PCP have access to my health records if I receive care at the health center?
After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.
Additional resources
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Access your care easily with My Premise Health.
Our secure member portal makes it easy to schedule appointments, message your care team and more. You can also download the app for easy, on-the-go access.
