Healthcare made with you in mind at the City of Mount Dora Employee Health Center

Meet your health and wellness ally.

At Premise Health, we believe in better care. We offer members like you a comprehensive range of services to cover your needs. Our providers are committed to helping you get, stay and be well.

Everything you need in one place

Primary care

We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your chronic conditions. Your primary care provider will get to know you so they are better equipped to prevent, treat and manage any health issues that may come up. The best part? You can schedule same-day, next-day and virtual appointments and message your provider using your secure member portal, My Premise Health.  Download the My Premise Health app or visit mypremisehealth.com to get started.

Our primary care services include:

  • Annual physicals
  • Preventive exams
  • Biometric screenings
  • Allergy and flu shots
  • Sick visits
  • Pediatric care (ages 6+)
  • And more

Care management

You don’t have to navigate your health challenges alone. With our care management services, you can get the support you need. This no-cost benefit provides a registered nurse as your care manager to be a go-to resource for all health-related questions, prescription guidance and more. They will come up with personalized treatment plans to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.

Our treatment plans are tailored to meet your unique needs and can address a range of conditions, such as asthma, high blood pressure, obesity, diabetes and pre-diabetes, low back pain and more. We can provide one-on-one coaching, disease-specific education, self-care training, nutrition counseling, medication guidance and ongoing monitoring to manage your symptoms and help you stay well.

Women's health

We understand a woman’s healthcare needs are unique. Your provider will spend time getting to know you to best understand your health goals. They’ll come up with a personalized care plan to support your long-term health. 

Along with general primary care services, we offer the following specifically for women’s health:

  • Breast cancer screenings
  • Pelvic exams
  • Cervical cancer screenings (Pap smears)
  • Pregnancy testing
  • Comprehensive family care
  • Contraception (birth control) counseling
  • STD testing and counseling
  • LGBTQ+ care
  • Hormone therapy
  • Education for self-awareness

Wellness coaching

The City of Mount Dora Employee Health Center offers wellness coaching to help improve your overall wellbeing. Our certified wellness coaches will meet you where you are and help you make actionable goals to build new skills and make positive lifestyle changes. All coaching sessions are completely confidential and can take place virtually or in-person.

Our wellness coaches address a variety of lifestyle needs, including weight and stress management, nutrition coaching, physical activity routines, tobacco cessation, work/life balance and life satisfaction. They will help you reach your wellness goals through individual wellness coaching and goal setting, group education and lifestyle management programs, corporate challenges, and health and nutrition promotion through seminars, health fairs, meditations and podcasts. 

Provider-dispensed medications

Skip the extra trip to the pharmacy. You can get your medications at no cost directly from your provider during a visit. Simply schedule an appointment, discuss your health needs and leave with your medication in hand.

The City of Mount Dora Employee Health Center carries close to 200 medications to cover your needs. This includes over-the-counter options. You can even get up to a 90-day supply for ongoing prescriptions to reduce the number of times you need a refill. When you’re about to run out, schedule a follow-up visit with your provider. They’ll monitor your progress and offer ongoing support. 

Prescription Delivery

Skip the line at the pharmacy. Instead, get your prescriptions shipped right to your door at no extra cost. You’ll save money with low-cost generics, reduced co-pays and 90-day fills.

When it’s time to refill, your provider will reach out to make sure you get your medications when you need them. If you have multiple prescriptions, they’ll even make sure to consolidate them into a single shipment. It’s personalized, convenient and saves you money. Switch from that other pharmacy today and experience the difference.

Call  the City of Mount Dora Employee Health Center at (352) 663-9155 to get started.

Lab services

We offer many lab services to support your needs. We can perform onsite testing and can also collect and send samples to an offsite lab. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health account or during an in-person or virtual follow-up appointment with your provider.  

We can perform and process the following onsite:  

  • COVID-19
  • Glucose or lipid testing 
  • Rapid strep testing 
  • Flu testing 
  • Pregnancy testing 
  • Urine screenings 
  • Rapid mono testing

We're also available virtually.

You can get the same great care you receive in person at the City of Mount Dora Employee Health Center, by phone or video. This convenient option gives you the flexibility to schedule a virtual appointment with your trusted provider during our regular business hours, at the same cost as an in-person visit. Get the care you need at home, in the office or on the go.

Here are a few reasons you might want to schedule a virtual visit:*

  • Follow-up appointment or to review test results
  • Cough, fever or sore throat
  • Nausea, vomiting or diarrhea
  • Cold, flu, COVID-19 or allergy symptoms
  • Stomachache, headache or earache

*To conduct a virtual visit, you must be in the same state in which your provider is licensed.

Care from anywhere

We are available for your needs, even from a distance. My Premise Health, our secure member portal, makes it easy to connect with your care team virtually. Whether you’re at home or on the go, you can schedule appointments, message your provider, view your lab results and more – anytime, anywhere. 

Frequently Asked Questions

Premise Health is the organization that operates and staffs your wellness center. We are the nation’s leading provider of direct healthcare, which means we partner with companies to offer their employees high-quality in-person and virtual health services. We are here as your health ally to help you get, stay and be well. We do this with experience, and by shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.

Members are what we call our patients. If your employer has partnered with Premise Health to provide access to our wellness centers and services, you’re automatically considered an eligible member. There is no membership fee to get started. It also reflects how much we value our care relationship with you, because to us, you’re more than just a patient – you’re a member.

Your wellness center is staffed, managed and operated by Premise Health. The medical staff includes a combination of nurse practioners, care management registered nurses, wellness coaches, physical therapists and medical assistants. Each staff member has been carefully screened and is qualified to deliver exceptional care. Your wellness centers are not staffed or managed by your employer in any way.

Services are available to all employees, spouses, and dependents (age 6 and up) on the City of Mount Dora insurance plan.

Services are available at no cost to all employees, spouses, dependents (age 6+) on the City of Mount Dora insurance plan.

Services are available to all employees, spouses, and dependents (age 6 and up) on the City of Mount Dora insurance plan.

Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the wellness center.

The easiest way to make an appointment is through your online member portal. Visit mypremisehealth.com to set up your account and then schedule appointments online or through your My Premise Health mobile app.

You can also call 352-663-9155 or visit during regular center hours to make an appointment.

While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time.
Same-day appointments are typically available.

If you are experiencing a medical emergency, please dial 9-1-1.

My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.

Locations

City of Mount Dora Employee Health Center

2110 N. Donnelly Street, Suite 200
Mount Dora, FL 32757

Phone: (352) 663-9155
Fax: (352) 735-8233

Hours of Operation
Monday – Thursday, 8 a.m. – 5 p.m. 

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