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Scroll down to learn more about Premise Health and how to get the care you need through your health center.

Frequently asked questions 

You have questions, we have answers. 

Premise Health is the organization that operates and staffs your wellness center. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.

My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.

You can call your center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.

NC Greenheck Group Wellness Center – Shelby
1200 Commerce Center Drive
Shelby, NC 28150

NC Greenheck Group Pharmacy – Shelby
1200 Commerce Center Drive, Suite 100RX
Shelby, NC 28150


WI Greenheck Group Wellness Center – Schofield
734 Ross Avenue, Schofield, WI 54476

WI Greenheck Group Pharmacy – Schofield
734 Ross Avenue, Suite 100 RX
Schofield, WI 54476

 

Schofield Wellness Center:
Monday – Thursday, 7 a.m. – 6 p.m.
Friday, 7 a.m. – 5 p.m.
Second Saturday each month, 8 a.m. – 12 p.m.

Physical Therapy services are available Monday – Friday, 7 a.m. – 5:30 p.m.

Schofield Pharmacy: Monday – Friday, 9 a.m. – 5 p.m.

Schofield Fitness Center: 24/7 – Access required; membership form here.


Shelby Wellness Center:
Monday 7 a.m. – 4 p.m.
Tuesday – Friday 8 a.m. – 5 p.m.

Shelby Pharmacy:
Monday 7:30 a.m. – 4:30 p.m.
Tuesday – Friday 8:30 a.m. – 5:30 p.m.

Physical Therapy services are available Monday, 7 a.m. – 4 p.m., and Tuesday – Thursday, 8 a.m. – 5 p.m.

Shelby Fitness Center: 24/7 – Access required; membership form here.

You can call the Wellness Center at (888) 261-9055, or the pharmacy at (715) 841-8482.

 

 

Preventive care services, including annual physicals, labs and vaccines, are generally free. However, a $25 charge applies if a diagnosis is made at your visit. Most routine visits, such as office visits and physical therapy sessions, cost $25. Follow-up care, like injections and care management visits, have no charge.

Additional services vary: low-cost labs are $12; some higher-cost items include orthotics ($110). Virtual primary and mental health care are $0.

Greenheck Group Wellness Center, Pharmacy and Virtual Care services are operated by Premise Health and are available to all team members, spouses and dependents enrolled in a Greenheck Group medical plan.

The Fitness Center is available to all Greenheck Group team members and their spouses, regardless of medical coverage. Dependent children and retirees are not eligible at this time. An approved membership form is required for badge access. The membership form can be found here.

Complete and submit the Fitness Center Membership Form online.

You can request that your PCP share your records with Premise Health at the Greenheck Group Wellness Center by completing your provider’s record-sharing process. Additionally, you may request that Premise Health share your records with your PCP or another specialist.

NOTE: All services at the Greenheck Group Wellness Center are confidential and protected under federal HIPAA privacy laws, which ensure your health information remains private. Only you and your healthcare provider can access your medical information, unless you give explicit permission otherwise.

No. Greenheck Group/your employer cannot access or view your personal medical information. All services at the Greenheck Group Wellness Center are strictly confidential and protected under federal HIPAA privacy laws, which ensure your health information remains private. Only you and your healthcare provider can access your medical information, unless you give explicit permission otherwise.

Premise Health has recruited a high-quality team of dedicated healthcare professionals to staff and manage your wellness center. The team includes a nurse practitioner to lead your care, a nurse or medical assistant for routine support and a registered nurse who manages the center. You’ll also have access to a care manager, a physical therapist and a pharmacist — all backed by physician oversight.

Additional resources

Here are some helpful documents to help you navigate your care.

Access your care easily with My Premise Health. 

Our secure member portal makes it easy to schedule appointments, get 24/7 virtual care, message your care team and more. You can also download the app for easy, on-the-go access. 

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