Premise Health is the organization that operates and staffs the health centers. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
Need help? Start here.
Scroll down to learn more about Premise Health and how to get the care you need through your health center.
Frequently asked questions
You have questions, we have answers.
Who is Premise Health?
How do I contact the LP Health and Wellness Center regarding my appointment?
To contact the LP Health and Wellness Center regarding your appointment, you can call our LP Member Services department directly at (833) 930‐4539, stop by your local health center during regular business hours or see your nurse at an upcoming mill visit. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.
How do I make an appointment?
You can call a center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.
Where are the LP Health and Wellness Centers located?
Carthage, TX
707 University Dr.
Carthage, TX 75633
Hanceville, AL
313 3rd Ave. SW
Cullman, AL 35055
Hayward, WI
16531 W. Nursery Rd
Hayward, WI 54843
Houlton, ME
189 Station Road
New Limerick, ME 04761
Jasper, TX
1215 West Gibson St.
Jasper, TX 75951
Nashville, TN
1610 West End Ave., Ste. 200
Nashville, TN 37219
Newberry, MI
330 Handy St.
Newberry, MI 49868
Roxboro, NC
10461 Boston Rd.
Roxboro, NC 27574
Sagola, MI
2906 N. Stephenson Ave., Ste 3
Iron Mountain, MI 49801
Thomasville, AL
32850 Hwy 43 N Unit C
Thomasville, AL 36784
Tomahawk, WI
318 N. 6th Street, Unit 2
Tomahawk, WI 54487
Two Harbors, MN
709 23rd Ave.
Two Harbors, MN 55616
Learn more here.
When are the LP Health and Wellness Centers open?
Carthage, TX; Hanceville, AL; Hayward, WI; Jasper, TX; Sagola, MI; Thomasville, AL; Two Harbors, MN:
Monday & Wednesday: 7 a.m. – 2 p.m.
Tuesday, 11 a.m. – 6 p.m.
Thursday, 9 a.m. – 5 p.m.
Friday, 7 a.m. – Noon
Houlton, ME; Newberry, MI; Roxboro, NC:
Monday, Wednesday & Friday: 8 a.m. – 3 p.m.
Tuesday: 11 a.m. – 6 p.m.
Thursday, 10 a.m. – 5 p.m.
Nashville, TN:
Monday – Friday: 7 a.m. – 4 p.m.
Tomahawk, WI:
Monday & Wednesday: 7 a.m. – 2:30 p.m.
Tuesday, 11 a.m. – 6 p.m.
Thursday, 10 a.m. – 5 p.m.
Friday, 7:30 a.m. – 12:30 p.m.
Learn more here.
Will my current medical provider have access to my health records if I receive care at one of your centers?
After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records can be available via Epic’s Care Everywhere platform and vice versa if you elect to opt in to that function in your MyPremiseHealth account.
How much does a visit cost?
- $0 for all preventative services and visits for all employees and dependents enrolled in a LP-Sponsored medical plan
- $50 per visit for employees who are not enrolled in a LP-Sponsored medical plan
Who is eligible to use the LP Health and Wellness Center?
The LP Health and Wellness Center provides care for all LP Building Solutions Employees as well as their dependents age 2 and up who are enrolled in an employer-sponsored medical plan.
Are appointments required or can I just walk in?
While walk-ins are gladly accepted when we can accommodate them, due to the format of the Health Center, the preferred method is to schedule an appointment ahead of time. Same-day appointments are typically available depending on the service being requested.
Who operates the LP Health and Wellness Center?
The LP Health and Wellness Center is staffed, managed and operated by Premise Health. Each staff member has been carefully screened and is qualified to deliver exceptional care. The LP Health and Wellness Center is not staffed or managed by LP Building Solutions or their employees in any way.
What is My Premise Health?
My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
How do I schedule an on-demand virtual primary care visit?
If you have not done so already, first set up your account on the My Premise Health app or online at mypremisehealth.com. Then, log in and select “Get Care Now.” A Premise Health team member will then put you in touch with your provider to begin your visit.
How do I schedule a virtual visit with my onsite provider?
To meet virtually with one of the providers at your wellness center, you must first set up an account on the My Premise Health app or online at mypremisehealth.com if you haven’t already. Then, log in and select “Schedule an appointment.” Choose “Assisted Virtual” as your visit type and then select your appointment type that says “Video” or “Phone” next to it. You will then follow the prompts to complete scheduling.
Can my provider write me a prescription during a virtual visit?
A virtual visit it is just like in-person appointment. You can discuss your medical needs with your provider, and they will diagnose and prescribe medications as needed.
Will my health information be secure? Will LP Building Solutions have access to my personal health information?
Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the LP Health and Wellness Center.
I currently have a primary care provider (PCP) elsewhere. Can my medical records be shared between my health center and my current PCP?
Yes, you can request that your PCP share your records with your wellness center by completing your provider’s record sharing process. You can also transfer your records and designate a provider at your wellness center as your new PCP.
What is the difference between preventive and non-preventive care visits?
Preventive care includes routine checkups and screenings that help you stay healthy in the long-term. These are visits you make when you’re feeling well to catch any health issues early or improve your wellbeing. This includes annual physicals, cancer screenings, vaccinations and more.
Non-preventive care on the other hand, includes visits you schedule when you’re not feeling well. These are meant to address your symptoms to find out what’s wrong and get you back to feeling your best. Some examples include sick visits and treatment for issues like cold and flu, allergies, injuries and more.
Additional resources
Here are some helpful documents to help you navigate your care.
Access your care easily with My Premise Health.
Our secure member portal makes it easy to schedule appointments, get 24/7 virtual care, message your care team and more. You can also download the app for easy, on-the-go access.