Premise Health is the organization that operates and staffs the health centers. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
Need help? Start here.
Scroll down to learn more about Premise Health and how to get the care you need through your health center.
Frequently asked questions
You have questions, we have answers.
Who is Premise Health?
How do I make an appointment?
You can call a center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.
What services does the MyHealth Center provide?
More information about the services available at MyHealth Center is available here.
Where is the MyHealth Center located?
The MyHealth Center is located at 573 Santa Rita Avenue, Modesto, CA 95354.
More information about the MyHealth Center is available here.
When you arrive at the gate:
- Press the intercom button and let security know you are there for a visit at MyHealth Center, they will open the gate.
- Or call MyHealth Center at 209-341-8930 and they will open the gate.
When is the MyHealth Center open?
Monday, Wednesday, Friday
8 a.m. – 5 p.m.
Tuesday & Thursday
7 a.m. – 5 p.m.
Get 24/7/365 access to an occupational health expert, wherever you are. If a work-related injury or illness happens, you can connect right away via My Premise Health or (855) 888-8878 for care, plus guidance on staying at work when appropriate and support for a safe return to work.
You also have phone and video access from anywhere in the U.S. to a team of virtual primary care providers around the clock. These providers will have access to your health records on My Premise Health and can easily communicate with your regular care team. With providers licensed in every state available 24/7/365, you can still get seen when on the go and during nights, weekends and holidays. In your My Premise Health account, select “Get care now” and we’ll connect you with the next available provider.
More information about the MyHealth Center is available here.
Can I use the MyHealth Center if I’m not on the company’s insurance plan?
Yes, however, services may be limited.
Will my current medical provider have access to my health records if I receive care at MyHealth Center?
After you have been treated at MyHealth Center, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.
Can I do lab/blood test orders from another provider at the MyHealth Center?
Yes, the MyHealth Center can perform blood draws ordered by an outside provider, with the exception of Kaiser. We request all lab orders be faxed or dropped off at our office to ensure we have the proper supplies to run requested testing.
Who is eligible to use the MyHealth Center?
MyHealth Center is here to support you, and your family’s health needs, offering both onsite and virtual care options. If you and your dependents (ages 2 and older) are enrolled in a company-sponsored health plan, you have access to a wide range of care at MyHealth Center. For those participating in the Kaiser medical plan, you can take advantage of urgent care services—available onsite and virtually—for your convenience.
No matter which health plan you’re enrolled in, all employees can access Virtual Occupational Health services, specifically designed to help with work-related injuries and illnesses.
Is the MyHealth Center an approved provider for workers’ compensation claims? If I get hurt on the job, can/should I go to the MyHealth Center?
The MyHealth Center is an approved provider for workers’ compensation claims. Work-related injuries and illnesses will be treated onsite by a provider during regular business hours. Get 24/7/365 access to an occupational health expert, wherever you are. If a work-related injury or illness happens, you can connect right away via My Premise Health or (855) 888-8878 for care, plus guidance on staying at work when appropriate and support for a safe return to work.
Is my health data secure and private? Will my employer have access to my medical records?
Your personal health information is confidential and your data is kept secure. The MyHealth Center operates in accordance with HIPAA and works diligently to protect all health records. Premise Health cannot share any personal health information without your permission. Rest assured, your personal health information is not shared with your employer. Additionally, Premise Health operates through a private network and software systems that cannot be accessed by your employer. Notice of privacy practices are available for review within the center.
What is My Premise Health?
My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
I’m on the Kaiser Permanente health plan. Can I use the MyHealth Center?
Members on the Kaiser Permanente health plan can visit the MyHealth Center for acute or urgent care needs only. Click here to learn where you can access primary care and other services.
- Modesto Medical Center and Medical Offices 209-735-5000
- Spanish Appointment and Advice: 877-577-2583
Additional resources
Here are some helpful documents to help you navigate your care.
Access your care easily with My Premise Health.
Our secure member portal makes it easy to schedule appointments, get 24/7 virtual care, message your care team and more. You can also download the app for easy, on-the-go access.