Better care made easy at Gentilly Health and Wellness Center.

We’re proud to offer you convenient and affordable, quality care. 

Welcome to a better healthcare experience.

Premise Health offers an effortless member experience and a comprehensive range of services to cover all your healthcare needs. Our providers will help you take a proactive approach to your health and get you on the path to getting, staying and being well.

Everything you need in one place.

Primary Care

We offer a comprehensive range of primary care services that focus on your long-term health and preventive care. Your primary care provider will get to know you, so they are better equipped to prevent, treat and manage any health issues that may come up. The best part? You can schedule appointments in real-time and message your provider on the secure My Premise Health patient portal, available online and on our mobile app.

Our primary care services include:

  • Annual physicals
  • Preventive exams
  • Chronic condition management
  • Biometric screenings
  • Lab draws
  • Allergy & flu shots 
  • Immunizations 
  • Acute & urgent care 
  • Women’s health 
  • Annual physicals
  • Preventive exams
  • Chronic condition management
  • Biometric screenings
  • Lab draws
  • Allergy & flu shots 
  • Immunizations 
  • Acute & urgent care 
  • Women’s health 


At Gentilly Health and Wellness Center we offer travel medicine services to not only help you plan for your trip, but to keep you well while you’re away. Based on your destination, things like getting vaccinated, refilling your prescriptions and discussing health risks with your provider can make or break your travel experience.

Our travel medicine services include pre-travel risk assessment, prescriptions and vaccinations based on destination, risk reduction planning and education for self-treatment, as well as post-travel assessments and treatment, or specialist referral.

Women's Health

We understand that each woman is unique and so are your healthcare needs, which is why we offer services specifically for women. Our providers will spend ample time getting to know you, so they can come up with a personalized care plan to support your long-term health.

Along with our general primary care services, we offer the following specifically for women’s health: breast cancer education, pregnancy testing, pelvic exams, contraception counseling, STD testing and counseling, cervical cancer screenings (Pap smears), counseling for interpersonal and domestic violence, and LGBTQ+ care. Women’s health services are available for all current Smucker employees.

Condition Management

You don’t have to navigate your health alone. With our condition management services, you can get the support you need to manage your conditions and take control of your health. Our providers will come up with personalized treatment strategies to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.

Our treatment plans are tailored to meet your unique needs and can address a range of conditions such as asthma, high blood pressure, diabetes and pre-diabetes, low back pain and more. We can provide one-on-one coaching, disease specific education, self-care training and condition management tactics, diet guidelines and physical activity goals, medication counseling, speciality referrals, preventive and ongoing monitoring to manage your conditions and help you stay well.


Vaccines are an essential part of public health, which is why we offer convenient access to vaccinations at Gentilly Health and Wellness Center. Your provider can determine which ones are right for you based on your age, conditions, travel habits and other factors. You can then easily schedule an appointment or simply walk-in to get your vaccines administered by your provider.

We offer a variety of routine vaccines to protect your health and our community, including Influenza, Hepatitis A, Hepatitis B, MMR, Pneumococcal, Tdap/Td,
and Shingles.

For information and updates on the COVID-19 vaccine, as well as other ways we can support you through the through the pandemic, please visit our COVID-19 resource page.

Lab Services

To better support your needs, we offer clinical laboratory services that include onsite testing, as well as specimen collections for offsite processing. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. Results can be sent to you electronically through the My Premise Health patient portal or discussed with your provider in a follow-up appointment, in-person or virtually.

Lab tests that we can perform, and process onsite include glucose or lipid testing, hemoglobin A1C, rapid strep testing, influenza testing, urine pregnancy testing, urine dip screenings, rapid mono testing and H-pylori testing.

*Turnaround time for results is subject to national trends and case surges.

Occupational Health

Keeping you safe at work is a top priority, which is why we offer a full suite of occupational health services. Our providers at Gentilly Health and Wellness Center are here to treat work-related injuries and illnesses to help you get back to feeling well.

Our occupational health services are available for all current Smucker employees and include injury diagnosis and treatment, emergency care services, musculoskeletal evaluations, ergonomic assessments, pre/post-employment exams, and return-to-work plans.

Contact your onsite provider and Safety Manager/Team Lead with questions.


The Gentilly Health and Wellness Center offers a comprehensive approach to health by focusing on overall wellness, preventive care and chronic conditions. We want to treat you as a whole, which is why our wellness programs promote nutrition and physical activity, as well as managing stress and relationships. Our wellness providers will personalize individual wellness plans and help you make healthier choices that create positive lifestyle changes and result in a healthier you.

Our wellness offerings include biometric screenings, coaching and condition management, which may include weight and stress management, nutrition counseling, physical activity routines, tobacco cessation, work/life balance and life satisfaction. We will help you reach your wellness goals through individual coaching, goal setting, education and lifestyle management programs as well as corporate challenges.

Talk to one of our wellness providers to get started.

With our virtual services, it’s easier than ever to get the care you need.

You can get the same great care you receive at your wellness center, virtually, either online or over the phone.

This safe and convenient option gives you the flexibility to schedule a virtual appointment with a trusted provider during the center’s regular business hours, at the same cost as an in-person visit. Get the care you need at home, in the office or on the go! 

Here are a few reasons you might need to book a virtual visit:*

  • Follow-up appointment or to review test results
  • Cough, fever or sore throat
  • Nausea, vomiting or diarrhea
  • Cold, flu, COVID-19 or allergy symptoms
  • Stomachache, headache or earache

*To conduct a local virtual visit, you must be in the same state in which your provider is licensed.

My Premise Health

Connecting you to your health anytime, anywhere.

Our secure patient portal makes managing your health easier than ever. Whether you’re on the go or at home, you can access your medical needs all in one place, online or through the mobile app. Schedule appointments, message your provider, view your lab results and so much more.

Frequently Asked Questions

Premise Health is the world’s leading direct healthcare company that operates and manages Gentilly Health and Wellness Center. We have cared for thousands of people, serving some of the nation’s top companies at more than 800 locations and over 4,800 team members. We are dedicated to delivering an effortless member experience, lower costs and convenient access to quality care for you.

Gentilly Health and Wellness Center is staffed, managed and operated by Premise Health. The medical staff includes a combination of nurse practitioners. Each staff member has been carefully screened and is qualified to deliver exceptional care. Chef Health and Wellness Center is not staffed or managed by Smucker or their employees in any way.

While you are not required to use the center, it is offered as a convenient benefit to all Smucker employees. You can also easily connect your Gentilly Health and Wellness Center provider with your existing offsite providers and specialists.

Absolutely!  If you are a JMS employee, you are eligible to use the health center, regardless of insurance coverage.  Please talk to the nurse practitioner for further details if you have outside health insurance or have elected to have no coverage.

All preventive, nurse services and occupational visits are at no out-of-pocket costs to you.  Acute care visits, such and illness or personal injury are $35 and you may use your HSA card to pay for services.   Any labs that are required, beyond preventive will be billed to you directly from Quest laboratories, based on your insurance coverage.

If you are a JMS employee, you are eligible to use the health center, regardless of insurance coverage.  Please talk to the nurse practitioner for futher details if you have outside health insurance or have elected to have no coverage.

Rest assured, your personal health information is confidential and secure. Gentilly Health and Wellness Center operates in accordance with HIPAA and works diligently to protect your data and health records. Also, your personal information and health records are not shared with your employer without your permission unless it pertains directly to an occupational health-related issue. Notice of privacy practices are available for review within the center.

The easiest way to make an appointment is through your online member portal. Visit to set up your account and then schedule appointments online or through your My Premise Health mobile app.

You can also call (504) 253-2676 or visit during regular center hours to make an appointment.

While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time.
Same-day appointments are typically available.

If you are experiencing a medical emergency, please dial 9-1-1.

Yes.  The Health center opens at 7:30 on Mon, Tues, Thurs and Friday, so you are welcome to schedule or stop by at the end of your shift.  On Wednesdays the nurse practitioner works 12:00 – 8:30 pm, also overlapping night shift.  Please reach out to schedule.

A nurse practitioner (NP) provides primary and specialty healthcare. Like a physician, he or she assesses and diagnoses patients, orders laboratory tests, prescribes medications, and manages health conditions. NPs also educate their patients on how to make healthy lifestyle choices.


Gentilly Health and Wellness Center

14601 Old Gentilly Road
New Orleans, LA 70129
Phone: (504) 254-8506
Fax: (504) 254-8475

Hours of Operation

Monday, Tuesday, Thursday, Friday 7:30 a.m. – 4 p.m.
Wednesday, 12 p.m. – 8:30 p.m.

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