Virtual counseling when and where you need it
Virtual counseling when and where you need it
Your state of mind matters.
Through virtual mental health counseling, you can now schedule and conduct virtual counseling appointments by video or phone. You have access to a team of counselors who can provide support across all 50 states. This gives you the flexibility to talk to someone from any setting where you feel comfortable, no matter where you are in the U.S. No referral needed.
Services
Our virtual counselors can help with:
- Depression and anxiety
- Stress management
- Sleep issues
- Work/life balance
- Adjustment challenges
- Family conflict
- And more
Here’s how to schedule:
- Simply log in to your My Premise Health account.
- Click “Schedule an Appointment”.
- Select “Counseling Service 60 minutes” (either “Phone” or “Video” – whichever you prefer).
- When selecting your location, choose “Virtual Counseling (Nationwide)”.
- Continue to follow the prompts for scheduling your appointment.
Meet your virtual counseling care team.
Dr. John F. Drozd, Ph.D., ABMP
Doctor of Psychology
John is a board-certified medical psychologist, a nationally registered health service psychologist and the behavioral health advisor at Premise Health. He’s also a proud U.S. Air Force veteran. With a career background in both research and clinical practice, John has contributed to numerous clinical trials and publications focused on mental health, suicide prevention and neurocognitive disorders. He also supports brain health initiatives through leadership roles with the Warrior GMR Foundation and The Rugby Foundation.
Specialties:
Anxiety, ADHD, autism, major depression, bipolar disorder, binge eating, PTSD, smoking cessation and other neurocognitive conditions, including traumatic brain injury and Alzheimer’s disease.
Hobbies/interests:
John enjoys healthy eating, exercise, spending time in nature and exploring neurohacking with his partner, Sheila, and their children in Colorado Springs, Colorado.
Licensed in all states except NY and Guam.
Wendy Beaster, LPC
Licensed Professional Counselor
Wendy is a licensed professional counselor in 11 states with more than 20 years of experience supporting adults, teens and couples. Her counseling style is warm, engaging and collaborative. She listens actively and gently guides individuals in stepping into their authentic self, while treating everyone with respect, sensitivity and compassion.
Specialties:
Cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), acceptance and commitment therapy (ACT) and supportive and solution-focused care.
Hobbies/interests:
Swimming, reading, going to baseball games and spending time with her husband and two children.
Licensed in in AZ, CA, CO, IA, ID, IL, MI, NV, NM, OK, OR, SD, TX, WA, WI.
Julaine Beatty, LCSW
Licensed Clinical Social Worker
Julaine is a licensed clinical social worker and addiction counselor with more than 16 years of experience as a therapist and 27 years in healthcare and community social work. Her treatment approach is strengths-based and uses a combination of therapy styles, including cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), narrative therapy and resilience training.
Specialties:
Anxiety, depression, bipolar disorder, PTSD, life transitions, workplace behavior, professional development and trauma related to religious abuse or leaving rigid belief systems.
Hobbies/interests:
Spending time with her corgis and family and exploring new adventures.
Licensed in AR, CA, CO, CT, DE, DC, FL, GA, KY, ME, MD, MA, MO, MT, NC, NH, NJ, NY, OH, PA, RI, TN, TX, UT, VT, VA, WV.
Dr. Rosalynn Moten, PhD.
Psychologist
Rosalynn brings more than 30 years of experience in psychotherapy, addiction counseling and psychopharmacology. Her unique background allows her to blend psychological and medical insights to support whole-person care. Previously, she treated individuals with severe and complex mental health conditions at Henry Ford Psychiatric Hospital. She also served in forensic psychology roles with the Michigan Department of Corrections, worked as a medical expert for federal and state disability services and partnered with the FBI on cases involving sex trafficking.
Specialties:
Psychotherapy, addiction counseling, forensic evaluations and psychopharmacology.
Hobbies/interests:
Rosalynn is committed to culturally responsive care and expanding access to mental health services for underserved communities.
Licensed in FL, IN, MI, NM, OH, SC, TX, WI, WY.
“As woman of color, I possess insight into the ever-growing need for culturally-congruent mental health providers, which creates a much unique path for me to offer behavioral health services to underserved individuals with Premise Health’s Virtual Behavioral Health services to lead the way in setting the standards of excellence in mental wellness.”
Kristin Sanchez, LCSW
Licensed Clinical Social Worker
Kristin has over 15 years of experience supporting individuals facing anxiety, depression, trauma, substance use and major life transitions. She focuses on evidence-based practices, including cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), acceptance and commitment therapy (ACT) and psychoeducation. Her approach is person-centered and rooted in building trust and mutual respect.
Specialties:
Individual and group therapy, trauma-focused CBT, substance abuse treatment, crisis intervention, mental health assessment and nephrology social work.
Hobbies/Interests:
Cheering for the Atlanta Braves, Philadelphia Eagles and Pittsburgh Penguins, attending concerts and theater productions, reading and continuous learning and personal growth.
Licensed in AL, AZ, CA, CO, FL, GA, IA, IL, IN, KY, OH, OK, ME, MN, NC, NV, OR, TN, TX, UT, WI and Guam.
Stephani Dykes, LSCSW
Licensed Clinical Behavioral Health Specialist
Specialties:
She has specialized training in trauma-informed care, sexual and domestic violence, issues related to adoption, care for military service members and their families, holistic health, and lifestyle and occupational wellbeing. She uses a combination of therapeutic approaches to help support each individual based on their preferences and needs.
Hobbies/interests:
Stephani enjoys jogging, gardening and time outdoors. She loves spending time with her husband, three children and her dog.
Licensed in KS, OK
Dala Destin, LCSW
Licensed Clinical Social Worker
Dala Destin is a Licensed Clinical Social Worker with over a decade of clinical counseling experience, primarily in outpatient settings. She provides culturally competent, trauma-informed care to a diverse population of clients across multiple states.
Dala specializes in working with school-aged children, adolescents, and their families, offering support tailored to each client’s unique developmental and emotional needs. Her approach integrates evidence-based practices with a deep understanding of trauma and cultural context, helping clients build resilience, improve coping skills, and foster emotional growth.
Known for her warm, friendly, and calming presence, Dala creates a safe and supportive environment where clients feel heard, respected, and understood. Her empathetic style allows clients to openly explore challenges, address mental health concerns, and make meaningful progress toward personal well-being.
Specialties:
Cognitive behavioral therapy (CBT), Dialectical behavior therapy (DBT), Parent child interactional therapy (PCIT), LGBTQ/Gender Identity
Hobbies/interests:
Avid Beach goer, concerts/live music, traveling, foodie
Licensed in FL, WA, KY, TN, MN, VA, IA, IN
Alicia Paglia
Licensed Clinician
Alicia Paglia earned her Master of Science in Education in Clinical Mental Health Counseling at St. John’s University in New York City. She completed her internship at Arms Acres outpatient substance abuse treatment program at Zucker Hillside Hospital. Alicia’s clinical experiences include working in outpatient and inpatient facilities, and most recently in a correctional setting. Her work in varied clinical settings has given her the opportunity to treat diverse groups including adolescents, adults, couples, LGBTQIA and minority populations. Alicia’s approach to care utilizes cognitive behavioral therapy techniques, mindfulness and motivational interviewing. She feels that using an eclectic array of techniques that are adapted to each individual member is most beneficial. Her experience includes diagnosis and treatment of severe psychotic disorders, bipolar disorder, depression, anxiety, substance use, personality disorders, impulsive behaviors, anger management, trauma, relationship conflicts, self-esteem and cross-cultural issues. Alicia’s goal is to help you become the best version of yourself by providing a safe, non-judgmental environment to discuss current issues, past traumas and any other blockades that you may come across in your daily life. Ask us if Alicia is licensed to provide virtual counseling in your state.
Amy Traynham Feragen, LCSW
Licensed Clinician
Amy Traynham Feragen, LCSW was born and raised in Montana and has a genuine passion for helping humans, nature, and the outdoors. She received her Bachelors in Psychology at Montana State University in 2001. She then pursued her Masters of Social Work and graduated in 2008 from the University of Montana. This graduate program had a focus on providing a social justice and integrated practitioner perspective. Amy has an eclectic style that can be tailored to each unique individual. Her primary therapeutic methods include Mindfulness Based, Holistic, Exposure, Narrative, Cognitive and Behavioral, Strengths Based & Solution Focused Therapies. Amy provides a non-judgmental and compassionate environment that helps people feel comfortable. A true passion of hers is structuring therapeutic activities for clients to express, process, increase self-awareness, and de-stress from life’s challenging and developmental experiences.
Amy has worked in healthcare with the geriatric population, provided school based mental health to kids from grades kindergarten through 12th grade, substance abuse counseling to college aged kids, crisis intervention with the armed forces and a private practice providing therapeutic services to a wide range of people, families and couples that include helping folks who struggle with Mood Disorders, Anxiety Disorders and life transitions/changes.
FAQs
Virtual counseling nationwide is an offering available to you through your employer in partnership with Premise Health, the world’s leading direct healthcare provider. It allows you to conveniently and confidentially speak to a counselor during designated hours by video or phone from the comfort and privacy of your home, wherever you live in the U.S. Virtual counseling appointments can be scheduled on the My Premise Health app or online at mypremisehealth.com.
Our counselors can treat and provide support for a variety of health-related issues including depression and anxiety, family conflict, sleep issues, stress management, adjustment challenges, work/life balance and more. Should you need additional support, they can also provide psychological testing and assessments, as well as referrals for specialized counseling.
A virtual counselor will conduct your appointment in the same way they would an in-person visit. You will get the same great quality care you receive in-person, virtually. The only difference is that you get the added convenience of not having to travel to an office and may also feel more comfortable in a personal setting at home.
Premise Health offers options when it comes to meeting your emotional and physical health needs. Our virtual counseling offering is a great option no matter where you live in the U.S. You can skip the hassle of commuting to a local counselor’s office and instead talk to one securely online from wherever you feel most comfortable. Or if there’s a counselor available at your local wellness center, you can also choose to see them in-person or virtually.
Virtual counseling services are by appointment only, so you’ll be able to schedule with one of our counselors during their designated hours. These services are not meant for emergency situations.
If you’re experiencing a mental health crisis or emergency, please call 911 or the National Suicide Prevention Lifeline at (800) 273-8255.
Simply download the My Premise Health app or visit mypremisehealth.com and click “Sign Up Now.” Then follow the instructions to activate your account. If you need help, visit mypremisehealth.com and click “Contact Support” for assistance. Or you may need to call or visit your wellness center to request an activation link that allows you to register.
Yes, our virtual counselors are available for short and long-term counseling to meet your specific needs.
Yes, you’ll be able to select your provider and appointment day/time when you schedule through My Premise Health. You can then choose to see that same provider again if you have reoccurring appointments or try out someone else to find the right fit. If you have a counselor at your local wellness center, you can also choose to see them in-person or virtually, giving you more options for care.
- No, you can sign into your My Premise Health – Login Page account at your convenience and schedule an appointment with a counselor during their designated hours. You can also schedule an appointment by calling 1-800-473-1330, choose option 2 for Virtual Care and then option 2 for Virtual Counseling.
- As of 4/1/2022, if you are engaging in an EAP visit you will need to obtain an authorization # from Cigna ahead of your first appointment with a VBH provider. To request an EAP code, please visit myCigna.com, then under “Emotional Health and Family Support,” select “Visit an EAP counselor” and then “Get an EAP code.” Complete the fields and submit or call 800.952.6676; choose option 1 and then option 4. Once received, this information will need to be provided to the Member Engagement Coordinator upon scheduling your appointment or at check-in for your first appointment.
- Please note, if you do not provide an authorization # from Cigna by your 3rd visit, all visits will no longer process to your EAP benefit and will be sent to process under your medical insurance plan and applicable copay, deductible/co-insurance will apply.
If you need medication to support your mental and emotional wellbeing, your virtual counselor will work with either your provider at your local Center for Living Well location or one of our nationwide providers to get you a prescription. This is the benefit of having one integrated care team! Please note that not all behavioral health medications can be prescribed by a primary care provider.
All virtual counseling visits are conducted by video or phone, whichever is more comfortable for you. We also offer secure messaging through My Premise Health so you can communicate with any follow-up or scheduling questions.
Yes, My Premise Health is safe and secure, keeping your virtual appointments protected and private. Premise Health complies with strict HIPAA guidelines and has also achieved the HITRUST CSF certification status in information security to further protect your personal data.
Virtual counseling appointments are scheduled for 60 minutes.
- The first ten virtual counseling sessions are covered thru EAP – you pay $0.
- After the tenth visit, if you have an HMO plan, your applicable copay will apply.
- After the tenth visit, if you have a high-deductible plan, your charge will apply towards your deductible. Once your deductible is met, you would be responsible for your applicable co-insurance of the visit cost.
- Please note, if you do not provide an authorization # from Cigna by your 3rd visit, all visits will no longer process to your EAP benefit and will be sent to process under your medical insurance plan and applicable copay, deductible/co-insurance will apply.
- If not engaging in an EAP visit for HMO plan members you will pay applicable copay and if you have a high deductible plan, your charge will apply towards your deductible. Once your deductible is met, you would be responsible for applicable co-insurance of the visit cost.
- The first ten virtual counseling sessions are covered thru EAP – you pay $0.