Healthcare made with you in mind at Be Well Clinic
Your health and wellness ally
Premise Health offers an effortless member experience and a comprehensive range of services to cover all your healthcare needs. Our providers will help you take a proactive approach to your health and get you on the path to getting, staying and being well.
Everything you need in one place
Primary care
We offer a comprehensive range of primary care services that focus on your long-term health and preventive care. Your primary care provider will get to know you, so they’re better equipped to prevent, treat and manage any health issues that may come up. The best part? You can schedule appointments in real-time and message your provider on your secure patient portal, My Premise Health. Download the My Premise Health app or visit mypremisehealth.com to get started.
Our primary care services include:
- Annual physicals
- Preventive exams
- Chronic condition management
- Biometric screenings
- Lab draws
- Acute and urgent care
- Women’s health
- Annual physicals
- Preventive exams
- Chronic condition management
- Biometric screenings
- Lab draws
- Acute and urgent care
- Women’s health
Physical therapy
You don’t have to live with pain and discomfort. Our physical therapists are dedicated to your overall wellbeing. They work with your primary care provider to understand your specific health needs and conditions. They’ll get to the root cause of your injury and work with you to prevent future complications so you can get back to moving with ease.
We offer a full range of services, in-person or virtually, that include on-the-job injury prevention and treatment, therapeutic exercise and conditioning, return-to-work programs, pre- and post-operation rehabilitation, ergonomics evaluations onsite or virtually, orthopedic and neurological rehabilitation, health management and awareness education, pediatric orthopedic and job function testing.
Schedule an appointment with a physical therapist to get started.
Condition management
You don’t have to navigate your health alone. With our condition management services, you can get the support you need to manage your conditions and take control of your health. Our providers will come up with personalized treatment strategies to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.
Our treatment plans are tailored to meet your unique needs and can address a range of conditions, such as asthma, high blood pressure, diabetes and pre-diabetes, low back pain and more. We can provide one-on-one coaching, disease specific education, self-care training and condition management tactics, diet guidelines and physical activity goals, medication counseling and preventive and ongoing monitoring to manage your conditions and help you stay well.
Lab services
To support your needs, we offer clinical lab services that include onsite testing and specimen collections for offsite processing. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health patient portal or during an in-person or virtual follow-up appointment with your provider.
We can perform and process the following lab tests onsite: glucose or lipid testing, hemoglobin A1C, rapid strep testing, influenza testing, urine pregnancy testing, urine dip screenings, rapid mono testing and H-pylori testing. We also offer COVID-19 testing through your virtual care benefits. The kit is sent to your door through our lab services partner, LabCorp or Quest Diagnostics, and results come back within 72 hours*. Simply request a virtual visit to get started.
*Turnaround time for results is subject to national trends and case surges.
Occupational health
Keeping you safe at work is a top priority, which is why we offer a full suite of occupational health services for Gilead employees. Your providers at the Be Well Clinic are here to evaluate and treat work-related injuries and illnesses to help you get back to feeling well. Other occupational health services include: respirator health exams and fit testing, audiometric exams, post-exposure evaluations and HepB vaccinations. Ergonomic services are also available, such as ergonomic assessments, education and an ergo equipment demonstration lab. To schedule an ergonomic evaluation, email [email protected] All other occupational health services can be scheduled by calling the Be Well Clinic at (650) 524-0820. Walk-in services are available for urgent care injuries. Workers compensation and return-to-work programs are coordinated with Gilead EH&S and their service partners.
Contact your provider or safety manager with questions.
Wellness
Be Well Clinic takes a holistic approach to your health by focusing on your overall wellness, preventive care and chronic conditions. Our wellness programs promote nutrition and physical activity, as well as managing stress and relationships. Your wellness providers will personalize your wellness plan and help you make positive lifestyle changes for a healthier you.
Your wellness services include acupuncture, biometric screenings, chiropractic, wellness coaching, medical nutrition, massage therapy and condition management.
Talk to one of our wellness providers to get started.
Wellness coaching
Be Well Clinic offers wellness coaching to help improve your overall wellbeing. Our certified wellness coaches will meet you where you are and help you make actionable goals to build new skills and make positive lifestyle changes. All coaching sessions are completely confidential and can take place virtually or in-person.
Our wellness coaches address a variety of lifestyle needs, including weight and stress management, nutrition coaching, physical activity routines, tobacco cessation, work/life balance and life satisfaction. They will help you reach your wellness goals through individual wellness coaching and goal setting, group education and lifestyle management programs, corporate challenges, and health and nutrition promotion through seminars, health fairs, meditations and podcasts. Wellness coaching is available in-person or virtually for all Gilead members.
Schedule an appointment with a wellness coach today.
Mental health
At Be Well we believe that your mental and emotional wellbeing are just as important as your physical health. With our mental health services, you can get the support you need. Our clinical psychologist and/or licensed counselors actively work as part of your care team to support your overall health while making you feel safe and comfortable. You can conveniently reach them in-person or virtually, through video or by phone. *
With a blended approach of counseling techniques and evidence-based talk therapy, our mental health counseling services cover anxiety, depression, stress management, PTSD, ADHD, grief, adjustment challenges, substance abuse, work/life balance, family conflict and sleep issues. You’re not alone. Get the support you need at the Be Well Clinic.
*To conduct a local virtual visit, you must be in the same state in which your provider is licensed.
It’s easier than ever to get the care you need.
You can get the same great care you receive at your wellness center, virtually, either online or over the phone. This safe and convenient option gives you the flexibility to schedule a virtual appointment with your trusted provider during your center’s regular business hours, at the same cost as an in-person visit. Get the care you need at home, in the office or on the go.
Here are a few reasons you might need to book a virtual visit:*
- Follow-up appointment or to review test results
- Cough, fever or sore throat
- Nausea, vomiting or diarrhea
- Cold, flu, COVID-19 or allergy symptoms
- Stomachache, headache or earache
- COVID-19 at-home testing
*To conduct a local virtual visit, you must be in the same state in which your provider is licensed.
My Premise Health
Your secure patient portal makes managing your health easier than ever. Whether you’re on the go or at home, you can access your medical needs all in one place, online or through the mobile app. Schedule appointments, message your provider, view your lab results and so much more anytime, anywhere.
Frequently Asked Questions
Premise Health is a provider of in-person and virtual health for the world’s leading organizations. In other words, we partner with companies to bring their employees healthcare services and operate their wellness centers.
Members are what we call our patients who are eligible to use a wellness center operated by Premise Health. It’s not a membership that you have to pay for or apply to be a part of. You’re simply considered a member once your employer has partnered with us to provide your health and wellness services.
A wellness center is where you receive care as a member. We use this term versus the typical “doctor’s office” because we offer so much more than the usual office environment. Our centers not only typically offer more services than the average doctor’s office, but are also designed with you in mind, so you feel comfortable, calm and welcomed.
Be Well Clinic is staffed, managed and operated by Premise Health. Your medical staff includes a combination of physicians, nurses, physical therapists, medical assistants, and wellness coaches. Each staff member has been carefully screened and is qualified to deliver exceptional care. Be Well Clinic is not staffed or managed by Gilead or their employees in any way.
While where you receive care is a personal choice, we hope you’ll consider trusting us with your overall wellbeing, much like Gilead has trusted us as a partner in health. We’d love to see you soon!
Yes. The employee will have to pay out of pocket for any fees incurred. If the employee is enrolled in another medical insurance plan, the employee will need to check with their medical plan to see how they can be reimbursed for fees. If the employee is enrolled in a Kaiser medical plan, the Be Well Clinic is not considered in network with Kaiser. Kaiser will deny reimbursement claims for fees incurred from utilizing the Be Well Clinic.
Costs for services vary based on type of services that are being rendered as well as which medical plan a member is enrolled in. Anthem PPO and EPO members are responsible for a $25 co-pay and Anthem PPO Saver is responsible for unmet deductible and co-insurance until OOPM is met.
All active employees and interns are eligible for care within the Be Well Clinic.
Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within Be Well.
The easiest way to make an appointment is through your online member portal. Visit mypremisehealth.com to set up your account and then schedule appointments online or through your My Premise Health mobile app.
You can also call 650-524-0820 or visit during regular center hours to make an appointment.
While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time.
Same-day appointments are typically available.
If you are experiencing a medical emergency, please dial 9-1-1.
My Premise Health is your member portal. It is a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your health by providing convenient access to book and manage appointments, message your providers, conduct virtual visits, view visit history, see your test results and more.
Locations
Be Well Clinic
305 Velocity Way
Foster City, CA 94404-4803
Phone: (650) 524-0820
Hours of Operation
Monday, Tuesday, Thursday, Friday, 8 a.m. – 5 p.m.
Wednesday, 9 a.m. – 6 p.m.