Premise Health is the organization that operates and staffs your wellness center. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
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Frequently asked questions
Who is Premise Health?
What is My Premise Health?
My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
How do I make an appointment?
You can call your center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.
Where is OurMD Health & Wellness Center located?
1733 Erickson Avenue
Harrisonburg, VA 22801
Learn more here.
When is OurMD Health & Wellness Center open?
Monday, Wednesday, Friday, 7 a.m. – 4 p.m.
Tuesday & Thursday, 9 a.m. – 6 p.m.
Closed daily from 12 p.m. – 1 p.m. for lunch
How much does a visit cost?
Clinic staff will verify your cost share at time of appointment, but may range from $0 to $25 dependent upon plan type and services provided.
Can my provider write me a prescription during a virtual visit?
A virtual visit is just like an in-person appointment. You can discuss your medical needs with your provider, and they will diagnose and prescribe medications as needed.
Who is eligible to use the center?
All employees and dependents (ages 2yr+) currently enrolled in their employer health care plans can use the OurMD Health and Wellness Center.
Will my current medical provider have access to my health records if I receive care at one of your centers?
After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.
How do I schedule a virtual visit with my onsite provider?
Is a virtual visit appropriate for every medical condition?
Virtual visits are designed to treat your short-term needs and provide long-term preventive care with convenience and flexibility. If you’re experiencing a medical emergency, please dial 911 as soon as possible to get the medical attention you need.
Is my health information secure? Does my employer have access to my personal health information?
Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the wellness center.
How do I request a 24/7 virtual primary care visit?
If you have not done so already, first set up your account on the My Premise Health mobile app or online at mypremisehealth.com. Then, log in and select “Get Care Now.” A Premise Health team member will put you in touch with your provider to begin your visit.
Additional resources
Access your care easily with My Premise Health.
Our secure member portal makes it easy to schedule appointments, get 24/7 virtual care, message your care team and more. You can also download the app for easy, on-the-go access.
