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Find quick answers, guides and more to help you get the care you need through your health centers.

Frequently asked questions 

You have questions, we have answers. 

Premise Health is the organization that operates and staffs your wellness center. We’re one of the nation’s leading providers of direct healthcare, and we’re here as your health ally to help keep you at your best. We do this with experience, and shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.

My Premise Health is a secure online and mobile tool that puts your health information in your hands. It connects you with your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.

See our locations here.

You can call your center directly or stop by during regular business hours and make an appointment in person. You can also visit mypremisehealth.com or schedule an appointment through the My Premise Health app. If you’re unable to keep your scheduled appointment, please call to cancel and/or reschedule.

Premise Health Wellness Center – Northbrook, IL
Monday, Tuesday, Thursday, Friday, 8 a.m. – 5 p.m.
Wednesday, 9 a.m. – 6 p.m.
(Closed for lunch 1 p.m. – 2 p.m.)

MCL Health Center – Rock Island
Monday & Wednesday, 6 a.m. – 5 p.m.
Tuesday & Thursday, 8 a.m. – 6 p.m.
Friday, 8 a.m. – 12 p.m.

MCL Health Center – Elgin, IL
Monday, Wednesday, Friday, 8 a.m. – 5 p.m.
Tuesday & Thursday, 10 a.m. – 7 p.m.
(Closed for lunch 1 p.m. – 2 p.m.)

MCL Health Center – Grayslake, IL
Monday & Wednesday, 10 a.m. – 7 p.m.
Tuesday, Thursday, Friday, 8 a.m. – 5 p.m.
(Closed for lunch 1 p.m. – 2 p.m.)

MCL Health Center – Joliet, IL
Monday & Wednesday, 10 a.m. – 7 p.m.
Tuesday, Thursday, Friday, 8 a.m. – 5 p.m.
(Closed for lunch 1 p.m. – 2 p.m.)

MCL Health Center – North Utica, IL
Monday, Wednesday, Friday, 8 a.m. – 5 p.m.
Tuesday & Thursday, 10 a.m. – 7 p.m.
(Closed for lunch 1 p.m. – 2 p.m.)

Our health centers don’t have a full‑service pharmacy; however, we keep a variety of medications on hand for the treatment of illnesses such as sinus infections, strep throat and more. Limited starter generic medications are provided as part of your visit to the health centers in support of care management (for example, a cholesterol lowering medication for the diagnosis of high cholesterol). Our providers can prescribe medications and send them to your regular pharmacy for pickup.

Visits are free of charge for eligible members and their dependents.

No. To use the health centers you must be eligible for benefits under the Teamsters 301 H&W Fund.

After you have been treated at our health centers, you may request to send records to another medical provider. If your community provider uses Epic (or MyChart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.

Yes, as long as you remain eligible for benefits under the Teamsters 301 H&W Fund.

Access your care easily with My Premise Health. 

Our secure member portal makes it easy to schedule appointments, get virtual care, message your care team and more. You can also download the app for easy, on-the-go access. 

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