The services available to you at Wake County Employee Health Center

We’re here to help you get, stay and be well.

Wake County Employee Health Center offers a wide range of services to meet your unique needs. As your health ally, we focus on your overall wellness through preventive care, managing chronic conditions and more, rather than simply treating the symptoms that bring you in for a sick visit. Your providers will give you the convenient, quality care you need all in one place – in-person or virtually. They are also experts in coordinating care, which means they can refer you to specialists when needed and make sure nothing is overlooked.

Take advantage of all the services available at Wake County Employee Health Center to support your long-term health and keep you feeling well.

Primary Care

We offer a comprehensive range of primary care services that focus on your long-term health and preventive care. Your primary care provider will get to know you [and your family OR eligible dependents], so they are better equipped to prevent, treat and manage any health issues that may come up. The best part? You can schedule same-day, next-day and virtual appointments and message your provider on your secure patient portal, My Premise Health. Download the My Premise Health app or visit mypremisehealth.com to get started.

Our primary care services include:

  • Annual physicals
  • Preventive exams
  • Condition management
  • Biometric screenings
  • Lab services
  • Allergy and flu shots
  • Vaccinations
  • Acute and urgent care
  • Women’s health
  • Pediatric care
  • and more

Women's health

Women have unique healthcare needs. Your provider will spend time getting to know you [, or the women in your life,] to best understand your health goals. They’ll come up with a personalized care plan to support your long-term health. Along with general primary care services, we offer the following specifically for women’s health: [breast cancer screenings, pregnancy testing, pelvic exams, contraception counseling, STD testing and counseling, cervical cancer screenings (Pap smears), counseling for interpersonal and domestic violence, LGBTQ+ care, comprehensive family care, hormone therapy and education for self-awareness.]

Women’s health services are available for all Wake County employees and their eligible dependents.

Condition management

You don’t have to navigate your health alone. With our condition management services, you and your
eligible dependents can get the support you need
to manage your conditions and take control of your health.
Your provider will come up with personalized treatment strategies to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain
health issues.

Our treatment plans are tailored to meet your unique needs and can address a range of conditions, such as [asthma, high blood pressure, obesity, diabetes and pre-diabetes, low back pain and more]. We can provide [one-on-one coaching, disease specific education, self-care training and condition management tactics, diet guidelines and physical activity goals, medication counseling and preventive and ongoing monitoring] to manage your conditions and help you and your family stay well.

Vaccines

Vaccines are an essential part of public health. You have convenient access to many vaccines at Wake County Employee Health Center. Your provider can determine which ones are right for you and your eligible dependents based on your age, conditions, travel habits and other factors. You can then easily schedule an appointment or simply walk in to get your vaccines.

We offer a variety of routine vaccines to protect your health and community, including [Influenza, Hepatitis A, Hepatitis B, Human Papilloma Virus (HPV), MMR, Pneumococcal, Tdap/Td, Varicella and Zoster].

For information and updates on the COVID-19 vaccine, as well as other ways your wellness center can support you through the pandemic, please visit your COVID-19 resource page.

Lab services

To support you and your eligible dependent’s needs, we offer clinical lab services that include onsite testing and specimen collections for offsite processing. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health patient portal or during an in-person or virtual follow-up appointment with your provider.

We can perform and process the following lab tests onsite: [glucose or lipid testing, hemoglobin A1C, rapid strep testing, influenza testing, urine pregnancy testing, urine dip screenings, rapid mono testing and H-pylori testing.] [We also offer COVID-19 testing through your virtual care benefits. The kit is sent to your door through our lab services partner, [LabCorp or Quest Diagnostics], and results come back within 72 hours*. Simply request a virtual visit to get started.]

*Turnaround time for results is subject to national
trends and case surges.

Wellness coaching

Wake County Employee Health Center offers wellness coaching to focus on your overall wellbeing. Our certified wellness coaches will meet you where you are and help you make actionable goals to build new skills and make positive lifestyle changes. All coaching sessions are completely confidential and can take place virtually or in-person.

Our wellness coaches address a variety of lifestyle needs, including [weight and stress management, nutrition coaching, physical activity routines, tobacco cessation, work/life balance and life satisfaction]. They will help you reach your wellness goals through [individual wellness coaching and goal setting, group education and lifestyle management programs, corporate challenges, and health and nutrition promotion through seminars, health fairs, meditations and podcasts]. Wellness coaching is available for all Wake County Employees and their eligible dependents.

Mental Health

At Wake County Employee Health Center we believe that your mental and emotional wellbeing are just as important as your physical health. With our mental health services, you and your eligible dependents can get the support you need. Your [clinical psychologist and/or licensed counselors] will actively work as part of your care team to support your overall health while making you feel safe and comfortable. You can conveniently reach them in-person or virtually, through video or by phone.*

With a blended approach of counseling techniques and evidence-based talk therapy, our mental health counseling services cover [anxiety, depression, stress management, PTSD, ADHD, grief, adjustment challenges, substance abuse, work/life balance, family conflict and sleep issues]. You’re not alone. Get the support you need at Wake County Employee Health Center.