Choose Well, Live Well, Be Well
Your health and wellness ally
Premise Health offers an effortless member experience and a comprehensive range of services to cover all your healthcare needs. Our providers will help you take a proactive approach to your health and get you on the path to getting, staying and being well.
Everything you need in one place
Primary care
We offer a comprehensive range of primary care services that focus on your long-term health and preventive care. Your primary care provider will get to know you and your family, so they’re better equipped to prevent, treat and manage any health issues that may come up. The best part? You can schedule appointments in real-time and message your provider on your secure patient portal, My Premise Health. Download the My Premise Health app or visit mypremisehealth.com to get started
Our primary care services include:
- Annual physicals
- Preventive exams
- Condition management
- Biometric screenings
- Lab services
- Allergy and flu shots
- Vaccinations
- Acute and urgent care
- Women’s health
- Pediatric caree
- And more
- [Annual physicals
- Preventive exams
- Condition management
- Biometric screenings
- Lab services
- Allergy and flu shots
- Vaccinations
- Acute and urgent care
- Women’s health
- Pediatric Care]
- And more
Pharmacy
Valero Employee Pharmacy is conveniently located within Valero Employee Wellness Center to get your prescriptions to you faster and easier. Our pharmacists take the time to get to know you and work with your primary care provider to support your overall health. They’ll not only fill your prescriptions but will work with you to manage your medications and conditions.
Unlike your usual big-box pharmacy, we offer a wide range of services that go beyond simply prescribing and monitoring medications. We can provide personal health counseling, coaching and guidance, condition management and disease or medication-specific education, as well as easy prescription transfers and low-cost generics for you and your family. We also offer mail order and auto-refill prescription services. Ask your pharmacist about how to get signed up.
Call your pharmacy at (789) 102–3456 to get started.
Pharmacy
[Pharmacy Name] is conveniently located [within [Wellness Center Name] OR near your home or workplace] to get your prescriptions to you faster and easier. Our pharmacists take the time to get to know you and work with your primary care provider to support your overall health. They’ll not only fill your prescriptions but will work with you to manage your medications and conditions.
Unlike your usual big-box pharmacy, we offer a wide range of services that go beyond simply prescribing and monitoring medications. We can provide [personal health counseling, coaching and guidance, condition management and disease or medication-specific education], as well as easy prescription transfers and low-cost generics [for you and your family OR eligible dependents]. [We also offer mail order and auto-refill prescription services. Ask your pharmacist about how to get signed up.]
Call your pharmacy at [(XXX) XXX–XXXX] to get started.
Physical therapy
You don’t have to live with pain and discomfort. Our physical therapists are dedicated to your overall wellbeing. They work with your primary care provider to understand your specific health needs and conditions. They’ll get to the root cause of your injury and work with you to prevent future complications so you can get back to moving with ease.
We offer a full range of services for you and your family, in-person or virtually, that include on-the-job injury prevention and treatment, therapeutic exercise and conditioning, return-to-work programs, pre- and post-operation rehabilitation, ergonomics evaluations onsite or virtually, orthopedic and neurological rehabilitation, health management and awareness education, pediatric orthopedic and job function testing.
Schedule an appointment with a physical therapist to get started.
[Physical therapy and/or Occupational therapy]
You don’t have to live with pain and discomfort. Our [physical and/or occupational] therapists are dedicated to your overall wellbeing. They work with your primary care provider to understand your specific health needs and conditions. They’ll get to the root cause of your injury and work with you to prevent future complications so you can get back to moving with ease.
We offer a full range of services [for you and your family OR eligible dependents], in-person or virtually, that include [on-the-job injury prevention and treatment, therapeutic exercise and conditioning, return-to-work programs, pre- and post-operation rehabilitation, ergonomics evaluations onsite or virtually, orthopedic and neurological rehabilitation, health management and awareness education, pediatric orthopedic and job function testing].
[Schedule an appointment with a [physical and/or occupational] therapist to get started.
OR
Talk to your provider about getting a referral to meet with a [physical and/or occupational] therapist.]
Fitness
Increasing how much you move each day, even just a little, can have major health benefits. In fact, it can improve the way you feel and help reduce your risk of many chronic conditions. No matter your experience level, your fitness team is here to help you reach your health and fitness goals.
At your state-of-the-art fitness center, you have access to [wellness programs, customized fitness plans and group classes with qualified fitness professionals. You even have virtual offerings that include coaching, personal training and group classes available online and in the comfort of your own home.] [The fitness center is available for all [Company Name] [term for employees] [and their eligible dependents]].
[Visit us online at [Fitness webpage] to learn more.
OR
Call your fitness center at [(XXX) XXX-XXXX]v
Dental
Start smiling more with convenient, quality dental care available at [Wellness Center Name]. There’s no need to add another office visit to your calendar. You can get the same dental services at your wellness center that you would receive at a dedicated dental office.
Because we believe routine dental care is an integral part of your health, we offer a comprehensive range of dental services to meet [your OR you and your family’s OR eligible dependent’s] needs. These include [preventive checkups and cleanings, X-rays, teeth whitening, fillings, extractions, crowns and bridges, root canals, veneers, custom night guards, emergency oral surgery and more].
Vision
Good eye health is vital to your overall wellness. We offer a full range of vision care [to you and your family OR eligible dependents]. Your [optometrists, licensed opticians and/or assistants] can meet all your eye-care needs with state-of-the-art equipment, all within [Wellness Center Name]. You can check another office visit off your list and get the care you need all under one roof.
Your vision services include [comprehensive eye exams, lens fittings, color vision exams, foreign body removal, glaucoma care, occupational eye exams, visual field testing and the diagnosing, managing and treatment of ocular disease.]
Travel medicine
At [Wellness Center Name], we offer travel medicine services to help you [and your family] plan for your trip and to stay well while you’re away. Based on your destination, things like getting vaccinated, refilling your prescriptions and discussing health risks with your provider can make or break your travel experience.
Our travel medicine services include [pre-travel risk assessment, prescriptions and vaccinations based on destination, risk reduction planning and education for self-treatment, as well as post-travel assessments and treatment, or specialist referral.]
Women's health
Women have unique healthcare needs. Our providers spend time getting to know you, or the women in your life, to best understand your health goals. They’ll come up with a personalized care plan to support your long-term health. Along with general primary care services, we offer the following specifically for women’s health: breast cancer screenings, pregnancy testing, pelvic exams, contraception counseling, STD testing and counseling, cervical cancer screenings (Pap smears), counseling for interpersonal and domestic violence, comprehensive family care, hormone therapy and education for self-awareness. Women’s health services are available for all Valero employees and their eligible dependents.
Women's health
Women have unique healthcare needs. Our providers spend time getting to know you, or the women in your life, to best understand your health goals. They’ll come up with a personalized care plan to support your long-term health. Along with general primary care services, we offer the following specifically for women’s health: [breast cancer screenings, pregnancy testing, pelvic exams, contraception counseling, STD testing and counseling, cervical cancer screenings (Pap smears), counseling for interpersonal and domestic violence, LGBTQ+ care, comprehensive family care, hormone therapy and education for self-awareness.] [Women’s health services are available for all [Company name] [term for employees] [and their eligible dependents]].
Care management
You don’t have to navigate your health alone. With our condition management services, you and your family can get the support you need to manage your conditions and take control of your health. Our providers will come up with personalized treatment strategies to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.
Our treatment plans are tailored to meet your unique needs and can address a range of conditions, such as asthma, high blood pressure, obesity, diabetes and pre-diabetes, low back pain and more. We can provide one-on-one coaching, disease specific education, self-care training and condition management tactics, diet guidelines and physical activity goals, medication counseling and preventive and ongoing monitoring to manage your conditions and help you and your family stay well.
Condition management
You don’t have to navigate your health alone. With our condition management services, you [and your family OR eligible dependent’s] can get the support you need to manage your conditions and take control of your health. Our providers will come up with personalized treatment strategies to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.
Our treatment plans are tailored to meet your unique needs and can address a range of conditions, such as [asthma, high blood pressure, obesity, diabetes and pre-diabetes, low back pain and more]. We can provide [one-on-one coaching, disease specific education, self-care training and condition management tactics, diet guidelines and physical activity goals, medication counseling and preventive and ongoing monitoring] to manage your conditions and help you [and your family] stay well.
Vaccines
Vaccines are an essential part of public health. You have convenient access to many vaccines at Valero Employee Wellness Center. Your provider or pharmacist can determine which ones are right for you and your family based on your age, conditions, travel habits and other factors. You can then easily schedule an appointment or simply walk in to get your vaccines.
We offer a variety of routine vaccines to protect your health and our community, including Influenza, Hepatitis A, Hepatitis B, Human Papilloma Virus (HPV), MMR, Pneumococcal, Tdap/Td, Varicella and Zoster.
Vaccines
Vaccines are an essential part of public health. You have convenient access to many vaccines at [Wellness Center Name]. Your provider [or pharmacist] can determine which ones are right for you [and your family OR your eligible dependents] based on your age, conditions, travel habits and other factors. You can then easily schedule an appointment or simply walk in to get your vaccines.
We offer a variety of routine vaccines to protect your health and our community, including [Influenza, Hepatitis A, Hepatitis B, Human Papilloma Virus (HPV), MMR, Pneumococcal, Tdap/Td, Varicella and Zoster].
For information and updates on the COVID-19 vaccine, as well as other ways your wellness center can support you through the pandemic, please visit your COVID-19 resource page
Lab services
To support you and your family’s needs, we offer clinical lab services that include onsite testing and specimen collections for offsite processing. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health patient portal or during an in-person or virtual follow-up appointment with your provider.
We can perform and process the following lab tests onsite: glucose or lipid testing, hemoglobin A1C, rapid strep testing, influenza testing, urine pregnancy testing, urine dip screenings, rapid mono testing and H-pylori testing. We also offer COVID-19 testing through your virtual care benefits. The kit is sent to your door through our lab services partner, LabCorp or Quest Diagnostics, and results come back within 72 hours*. Simply request a virtual visit to get started.
*Turnaround time for results is subject to national trends and case surges.
Lab services
To support you [and your family’s OR eligible dependent’s] needs, we offer clinical lab services that include onsite testing and specimen collections for offsite processing. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health patient portal or during an in-person or virtual follow-up appointment with your provider.
We can perform and process the following lab tests onsite: [glucose or lipid testing, hemoglobin A1C, rapid strep testing, influenza testing, urine pregnancy testing, urine dip screenings, rapid mono testing and H-pylori testing.] [We also offer COVID-19 testing through your virtual care benefits. The kit is sent to your door through our lab services partner, [LabCorp or Quest Diagnostics], and results come back within 72 hours*. Simply request a virtual visit to get started.]
*Turnaround time for results is subject to national trends and case surges.
Occupational health
Keeping you safe at work is a top priority, which is why we offer a full suite of occupational health services. Your providers at Valero Employee Wellness Center are here to treat work-related injuries and illnesses to help you get back to feeling well.
Our occupational health services are available for all Valero employees and include injury diagnosis and treatment, emergency care services, musculoskeletal evaluations, ergonomic assessments, pre/post-employment exams, drug and alcohol testing, physical therapy and occupational therapy services and return-to-work plans.
Contact your provider or safety manager with questions.
Care Navigation
Valero Employee Wellness Center offers many services to cover your health needs. However, there may be times you need specialty care outside the center. Finding that care on your own can sometimes be confusing. That’s why we provide care navigation to support you in finding the affordable, high-quality care you need.
If your provider gives you a specialist referral, your care navigator will help you find the best care at the best price in your community. They’ll even assist with scheduling your appointments, transferring your medical records and following up after your specialist visit to help with any ongoing care needs.
You also have direct access to Healthcare Bluebook, our care navigation tool, online or through the mobile app. It allows you to search for care and save money on common health services and procedures. Learn more about this benefit at healthcarebluebook.com/cc/clientname.
Schedule a visit with your provider to get started. Should you need a specialist referral, your care navigator will reach out to assist.
Occupational health
Keeping you safe at work is a top priority, which is why we offer a full suite of occupational health services. Your providers at [Wellness Center Name] are here to treat work-related injuries and illnesses to help you get back to feeling well.
Our occupational health services are available for all [Company Name] [term for employees] and include [injury diagnosis and treatment, emergency care services, musculoskeletal evaluations, ergonomic assessments, pre/post-employment exams, drug and alcohol testing, physical therapy and occupational therapy services and return-to-work plans].
Contact your [provider or safety manager] with questions.
Wellness
[Wellness Center Name] takes a holistic approach to your health by focusing on your overall wellness, preventive care and chronic conditions. Our wellness programs promote nutrition and physical activity, as well as managing stress and relationships. Your wellness providers will personalize your wellness plan and help you [and your family OR eligible dependents] make positive lifestyle changes for a healthier you.
Your wellness services include [acupuncture, biometric screenings, chiropractic, wellness coaching, medical nutrition therapy, massage therapy and condition management].
Talk to one of our wellness providers to get started.
Wellness coaching
[Wellness Center Name] offers wellness coaching to help improve your overall wellbeing. Our certified wellness coaches will meet you where you are and help you make actionable goals to build new skills and make positive lifestyle changes. All coaching sessions are completely confidential and can take place virtually or in-person.
Our wellness coaches address a variety of lifestyle needs, including [weight and stress management, nutrition coaching, physical activity routines, tobacco cessation, work/life balance and life satisfaction]. They will help you reach your wellness goals through [individual wellness coaching and goal setting, group education and lifestyle management programs, corporate challenges, and health and nutrition promotion through seminars, health fairs, meditations and podcasts]. Wellness coaching is available [in-person or virtually] for all [Company name] [term for employees] [and their eligible dependents].
Schedule an appointment with a wellness coach today.
Nutrition
Eating well can improve your overall wellbeing. It can also help treat existing conditions and decrease future risk. At [Wellness Center Name], your registered dietitians use medical nutrition therapy to help treat a range of conditions, such as diabetes, hypertension, cardiovascular disease, as well as many digestive disorders and weight-related issues. They will tailor your nutrition counseling to meet [your OR you and your family’s] unique needs and lifestyle with personalized action plans, based on your risk factors and family history.
Our registered dietitians can provide advice and ongoing education, in-person or virtually through [one-on-one tailored sessions and individual nutrition assessments, group nutrition classes, lunch and learns, health fairs, seminars, podcasts, self-guided nutrition tools and virtual dietitian guided appointments] to give you [and your family] a new appreciation for healthy food, and in turn, improve your overall health.
Talk to a registered dietitian to get started.
Mental health
At Valero Employee Wellness Center we believe that your mental and emotional wellbeing are just as important as your physical health. With our mental health services, you and your eligible dependents can get the support you need. Our providers will actively work as part of your care team to support your overall health while making you feel safe and comfortable. You can conveniently reach them in person or virtually, through video or by phone. *
With a blended approach of counseling techniques and evidence-based talk therapy, our mental health counseling services cover anxiety, depression, stress management, PTSD, ADHD, grief, adjustment challenges, substance abuse, work/life balance, family conflict and sleep issues. You’re not alone. Get the support you need at Valero Employee Wellness Center.
*To conduct a local virtual visit, you must be in the same state in which your provider is licensed.
Mental health
At [Wellness Center Name] we believe that your mental and emotional wellbeing are just as important as your physical health. With our mental health services, you [and your eligible dependents] can get the support you need. Our [clinical psychologist and/or licensed counselors] actively work as part of your care team to support your overall health while making you feel safe and comfortable. You can conveniently reach them in-person or virtually, through video or by phone. *
With a blended approach of counseling techniques and evidence-based talk therapy, our mental health counseling services cover [anxiety, depression, stress management, PTSD, ADHD, grief, adjustment challenges, substance abuse, work/life balance, family conflict and sleep issues]. You’re not alone. Get the support you need at [Wellness Center Name].
*To conduct a local virtual visit, you must be in the same state in which your provider is licensed.
Provider Dispensing
Skip the extra trip to the pharmacy. You can get your medications at no cost directly from your provider during a visit. Simply schedule an appointment, discuss your health needs and leave with your medication in hand.
[Wellness Center Name] carries close to 200 medications to cover your needs. This includes over-the-counter options. You can even get up to a 90-day supply for ongoing prescriptions to reduce the number of times you need a refill. When you’re about to run out, schedule a follow-up visit with your provider. They’ll monitor your progress and offer ongoing support. Visit members.premisehealth.com/provider-rx to learn more about provider dispensing.
Prescription Delivery
Skip the line at the pharmacy. Instead, get your prescriptions shipped right to your door at no extra cost. You’ll save money with low-cost generics, reduced co-pays and 90-day fills.
When it’s time to refill, your provider will reach out to make sure you get your medications when you need them. If you have multiple prescriptions, they’ll even make sure to consolidate them into a single shipment. It’s personalized, convenient and saves you money. Switch from that other pharmacy today and experience the difference.
Call [Wellness Center Name] at [XXX-XXX-XXX] to get started.
It’s easier than ever to get the care you need.
You can get the same great care you receive at your wellness center, virtually, either online or over the phone. This safe and convenient option gives you the flexibility to schedule a virtual appointment with your trusted provider during your center’s regular business hours, at the same cost as an in-person visit. Get the care you need at home, in the office or on the go.
You also have the benefit of virtual primary care. This benefit gives you 24/7 access to on-demand primary care with your trusted provider the moment you [or your family] need(s) them. No appointment needed. Learn more about our virtual offerings.
Here are a few reasons you might need to book a virtual visit:*
- Follow-up appointment or to review test results
- Cough, fever or sore throat
- Nausea, vomiting or diarrhea
- Cold, flu, COVID-19 or allergy symptoms
- Stomachache, headache or earache
- COVID-19 at-home testing
*To conduct a local virtual visit, you must be in the same state in which your provider is licensed.
Your secure patient portal makes managing your health easier than ever. Whether you’re on the go or at home, you can access your medical needs all in one place, online or through the mobile app. Schedule appointments, message your provider, view your lab results and so much more anytime, anywhere.
Frequently Asked Questions
Premise Health is a provider of in-person and virtual health for the world’s leading organizations. In other words, we partner with companies to bring their employees healthcare services and operate their wellness centers.
Members are what we call our patients who are eligible to use a wellness center operated by Premise Health. It’s not a membership that you have to pay for or apply to be a part of. You’re simply considered a member once your employer has partnered with us to provide your health and wellness services.
A wellness center is where you receive care as a member. We use this term versus the typical “doctor’s office” because we offer so much more than the usual office environment. Our centers not only typically offer more services than the average doctor’s office, but are also designed with you in mind, so you feel comfortable, calm and welcomed.
Valero Employee Wellness Centeris staffed, managed and operated by Premise Health. Your medical staff includes a combination of physicians, nurses, physical therapists, medical assistants, registered dietitians and wellness coaches. Each staff member has been carefully screened and is qualified to deliver exceptional care. Valero Employee Wellness Center is not staffed or managed by Valero or their Employees in any way.
While where you receive care is a personal choice, we hope you’ll consider trusting us with your overall wellbeing, much like Valero has trusted us as a partner in health. We’d love to see you soon!
[Insert eligibility statement]
[Insert cost statement]
[Insert eligibility statement]
Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within Valero Employee Wellness Center.
The easiest way to make an appointment is through your online member portal. Visit mypremisehealth.com to set up your account and then schedule appointments online or through your My Premise Health mobile app.
You can also call [Center phone number] or visit during regular center hours to make an appointment.
While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time.
Same-day appointments are typically available.
If you are experiencing a medical emergency, please dial 9-1-1.
My Premise Health is your member portal. It is a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your health by providing convenient access to book and manage appointments, message your providers, conduct virtual visits, view visit history, see your test results and more.
Locations
Valero Family Wellness Center
1 Valero Way Bldg D,
San Antonio, TX 78249
Phone: (210) 492-8922
Hours of Operation:
Monday – Friday, 7 a.m. – 5 p.m.
When you’re traveling or near one of our other locations and need access to care, these centers are also available to you as a Valero Employee:
- Ardmore, OK
- Corpus Christi, TX
- Sunray, TX
- Meraux, LA
- Pt. Arthur, TX
- Kenner, LA
- Texas City TX
- Three Rivers, TX