Quality care for [Term for employees]

Meet your health and wellness ally.

At Premise Health, we believe in better care. We offer members like you a comprehensive range of services to cover your needs, including [primary care, physical therapy, mental health and more]. Our providers are committed to helping you get, stay and be well.

Take advantage of all the services available to support your long-term health and keep you feeling well.

Primary care

We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your conditions. Your primary care provider will get to know you so they are better equipped to prevent, treat and manage any health issues that may come up. 

Our lifestyle medicine approach ensures we’re looking at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring with you to a single appointment.

Some of your primary care services include:

  • [Annual physicals
  • Treatment and management of conditions
  • Preventive screenings for early disease detection
  • Biometric screenings
  • Vaccinations
  • Allergy and flu shots
  • Minor illness and injury visits
  • Pediatric care (ages 2+)
  • And more]

Primary care

We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your conditions. Your primary care provider will get to know you so they are better equipped to prevent, treat and manage any health issues that may come up. 

Our lifestyle medicine approach ensures we’re looking at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring with you to a single appointment.

Some of your primary care services include:

  • [Annual physicals
  • Treatment and management of conditions
  • Preventive screenings for early disease detection
  • Biometric screenings
  • Vaccinations
  • Allergy and flu shots
  • Minor illness and injury visits
  • Pediatric care (ages 2+)
  • And more]

Care management

You don’t have to navigate your health challenges alone. With our care management services, you can get the support you need. This no-cost benefit provides a registered nurse as your care manager to be a go-to resource for all health-related questions, prescription guidance and more. They will come up with a personalized treatment plan to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues. 

Our treatment plans are tailored to meet your unique needs and can address a range of conditions, such as [asthma, high blood pressure, obesity, diabetes and pre-diabetes, low back pain and more]. We can provide [one-on-one coaching, disease-specific education, self-care training, nutrition counseling, medication guidance and ongoing monitoring] to manage your symptoms and help you stay well.

Mental health

We believe that your mental and emotional wellbeing are just as important as your physical health. With our mental health services, you can get the support you need. Your [clinical psychologist and/or licensed counselors] will actively work as part of your care team to support your overall health while making you feel safe and comfortable. You can conveniently meet with them in person or virtually, through video or by phone. 

With a blended approach of counseling techniques and evidence-based talk therapy, our counseling services cover [anxiety, depression, stress management, PTSD, ADHD, grief, adjustment challenges, substance abuse, work/life balance, family conflict and sleep issues]. 

You’re not alone. We’re here to help. 

Provider-dispensed medications

Skip the extra trip to the pharmacy. You can get your medications at little to no cost directly from your provider during a visit. Simply schedule an appointment, discuss your health needs and leave with your medication in hand. 

[Wellness Center Name] carries close to [200] medications to cover your needs. This includes over-the-counter options. You can even get up to a 90-day supply for ongoing prescriptions to reduce the number of times you need a refill. When you’re about to run out, schedule a follow-up visit with your provider. They’ll monitor your progress and offer ongoing support.

Women's health

We understand a woman’s healthcare needs are unique. Your provider will spend time getting to know you to best understand your health goals. They’ll come up with a personalized care plan to support your long-term health. 

Along with general primary care services, we offer the following specifically for women’s health:

  • [Breast cancer screenings
  • Pelvic exams
  • Cervical cancer screenings (Pap smears)
  • Pregnancy testing
  • Comprehensive family care
  • Contraception (birth control) counseling
  • STD testing and counseling
  • LGBTQ+ care
  • Hormone therapy
  • Education for self-awareness]

[Physical therapy and/or occupational therapy]

You don’t have to live with pain and discomfort. Our [physical and/or occupational] therapists are dedicated to your wellbeing. They work with your primary care provider to understand your specific health needs and conditions. They’ll get to the root cause of your injury and work with you to prevent future complications, so you can get back to moving with ease.

We offer a full range of in-person and virtual services, including:

  • [On-the-job injury prevention and treatment
  • Therapeutic exercise and conditioning
  • Return-to-work programs
  • Pre- and post-operation rehabilitation
  • Ergonomics evaluations
  • Orthopedic and neurological rehabilitation
  • Pediatric orthopedic
  • Health management and awareness education
  • Job function testing].

Lab services

We offer many lab services to support your needs. We can perform onsite testing and can also collect and send samples to an offsite lab. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health account or during an in-person or virtual follow-up appointment with your provider. 

We can perform and process the following onsite:

  • [COVID-19
  • Glucose or lipid testing 
  • Rapid strep testing 
  • Flu testing 
  • Pregnancy testing 
  • Urine screenings 
  • Rapid mono testing] 

Vaccines

Vaccines are an essential part of public health. You have convenient access to many vaccines at [Wellness Center Name]. Your provider [or pharmacist] can determine which ones are right for you based on your age, conditions, travel habits and other factors. 

We offer a variety of routine vaccines to protect your health and community, including:

  • [Influenza (Flu)
  • COVID-19
  • Hepatitis A
  • Hepatitis B
  • Human Papilloma Virus (HPV)
  • Measles, Mumps and Rubella (MMR)
  • Pneumococcal (Pneumonia, Meningitis, etc.)
  • Tdap/Td (Tetanus, Diphtheria and Pertussis / Whooping Cough)
  • Varicella (Chickenpox)
  • Zoster (Shingles)]

Pharmacy

Our pharmacy is a convenient way to fill your prescriptions. The pharmacists here are an extension of your care team, working with your provider as needed to support your overall health. We not only fill your prescriptions, we take time to get to know you so we can help you manage your conditions and reach your health goals. 

Call your pharmacy at [(XXX) XXX–XXXX] to get started.

Prescription delivery

Save time and money and have your prescriptions shipped to your home. We offer low-cost generic medications, reduced co-pays and 90-day fills. [You can also get discounted over-the-counter medications shipped with your prescription delivery.]

When it’s time to refill, your pharmacy team will reach out to make sure you get your medications when you need them. If you have multiple prescriptions, they’ll even make sure to consolidate them into a single shipment. It’s personalized, convenient and saves you money.

Call [(XXX) XXX–XXXX] to get started.

Prescription delivery

Save time and money and have your prescriptions shipped to your home. We offer low-cost generic medications, reduced co-pays and 90-day fills. [You can also get discounted over-the-counter medications shipped with your prescription delivery.]

When it’s time to refill, your pharmacy team will reach out to make sure you get your medications when you need them. If you have multiple prescriptions, they’ll even make sure to consolidate them into a single shipment. It’s personalized, convenient and saves you money.

Call [(XXX) XXX–XXXX] to get started.

Fitness

Increasing how much you move each day, even just a little, can have major health benefits. In fact, it can improve the way you feel and help reduce your risk of many chronic conditions. No matter your experience level, your fitness team is here to help you reach your health and fitness goals.

At your state-of-the-art fitness center, you have access to [wellness programs, customized fitness plans and group classes with qualified fitness professionals. You even have virtual offerings that include coaching, personal training and group classes available online and in the comfort of your own home.] [The fitness center is available for all [Company Name] [term for employees] [and their eligible dependents]].

[Visit us online at [Fitness webpage] to learn more.
OR
Call your fitness center at [(XXX) XXX-XXXX]

Vision

Good eye health is vital to your overall wellness. We offer a full range of vision care [to you and your family OR eligible dependents]. Your [optometrists, licensed opticians and/or assistants] can meet all your eye-care needs with state-of-the-art equipment, all within [Wellness Center Name]. You can check another office visit off your list and get the care you need all under one roof.

Your vision services include [comprehensive eye exams, lens fittings, color vision exams, foreign body removal, glaucoma care, occupational eye exams, visual field testing and the diagnosing, managing and treatment of ocular disease.]

Travel medicine

At [Wellness Center Name], we offer travel medicine services to help you [and your family] plan for your trip and to stay well while you’re away. Based on your destination, things like getting vaccinated, refilling your prescriptions and discussing health risks with your provider can make or break your travel experience.

Our travel medicine services include [pre-travel risk assessment, prescriptions and vaccinations based on destination, risk reduction planning and education for self-treatment, as well as post-travel assessments and treatment, or specialist referral.]

Care navigation

There may be times you need specialty care outside of our center. Finding that care on your own can sometimes be confusing. That’s why we offer care navigation services to support you in finding the affordable, high-quality care you need.

If your provider makes a specialist referral, our care navigation team will help you find the best care at the best price in your community. They’ll even assist with scheduling your appointments, transferring your medical records and following up after your visits to help with any ongoing care needs.

Schedule a visit with your provider to get started.

Occupational health

Keeping you safe at work is a top priority, which is why we offer a full suite of occupational health services. Your providers at [Wellness Center Name] are here to treat work-related injuries and illnesses to help you get back to feeling well.

Our occupational health services are available for all [Company Name] [term for employees] and include [injury diagnosis and treatment, emergency care services, musculoskeletal evaluations, ergonomic assessments, pre/post-employment exams, drug and alcohol testing, physical therapy and occupational therapy services and return-to-work plans].

Wellness

Our wellness programs promote nutrition, physical activity, stress management, healthy relationships and more. We take a comprehensive approach that focuses on your overall health and wellbeing. Our providers will personalize your wellness plan and help you make positive lifestyle changes that can lead to a more balanced and healthier you.

Your wellness services include [acupuncture, chiropractic care, wellness coaching, nutrition therapy, massage therapy and more].

Wellness coaching

Wellness coaching can help you achieve lasting lifestyle change in the areas of weight management, nutrition, physical activity, sleep, stress, smoking cessation, work/life balance and life satisfaction. Our certified wellness coaches are trained specialists who support you as you move toward better health at a comfortable pace. They will help you set actionable goals and teach you new skills as you learn to incorporate healthier habits into your daily routine. All coaching sessions are completely confidential and can take place virtually or in person.

Nutrition

Eating well can improve your overall wellbeing. It can also help treat existing conditions and decrease future risk. At [Wellness Center Name], your registered dietitians use medical nutrition therapy to help treat a range of conditions, such as diabetes, hypertension, cardiovascular disease, as well as many digestive disorders and weight-related issues. They will tailor your nutrition counseling to meet [your OR you and your family’s] unique needs and lifestyle with personalized action plans, based on your risk factors and family history.

Our registered dietitians can provide advice and ongoing education, in-person or virtually through [one-on-one tailored sessions and individual nutrition assessments, group nutrition classes, lunch and learns, health fairs, seminars, podcasts, self-guided nutrition tools and virtual dietitian guided appointments] to give you [and your family] a new appreciation for healthy food, and in turn, improve your overall health.

Care management

You don’t have to navigate your health challenges alone. With our care management services, you can get the support you need. This no-cost benefit provides a registered nurse as your care manager to be a go-to resource for all health-related questions, prescription guidance and more. They will come up with personalized treatment plans to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.

Our treatment plans are tailored to meet your unique needs and can address a range of conditions, such as [asthma, high blood pressure, obesity, diabetes and pre-diabetes, low back pain and more]. We can provide [one-on-one coaching, disease-specific education, self-care training, nutrition counseling, medication guidance and ongoing monitoring] to manage your symptoms and help you stay well.

Mental health

We believe that your mental and emotional wellbeing are just as important as your physical health. With our mental health services, you can get the support you need. Your [clinical psychologist and/or licensed counselors] will actively work as part of your care team to support your overall health while making you feel safe and comfortable. You can conveniently meet with them in person or virtually, through video or by phone.  

With a blended approach of counseling techniques and evidence-based talk therapy, our counseling services cover [anxiety, depression, stress management, PTSD, ADHD, grief, adjustment challenges, substance abuse, work/life balance, family conflict and sleep issues].

You’re not alone. We’re here to help. 

Provider-dispensed medications

Skip the extra trip to the pharmacy. You can get your medications at little to no cost directly from your provider during a visit. Simply schedule an appointment, discuss your health needs and leave with your medication in hand.

[Wellness Center Name] carries close to [200] medications to cover your needs. This includes over-the-counter options. You can even get up to a 90-day supply for ongoing prescriptions to reduce the number of times you need a refill. When you’re about to run out, schedule a follow-up visit with your provider. They’ll monitor your progress and offer ongoing support. 

Women's health

We understand a woman’s healthcare needs are unique. Your provider will spend time getting to know you to best understand your health goals. They’ll come up with a personalized care plan to support your long-term health. 

Along with general primary care services, we offer the following specifically for women’s health:

  • [Breast cancer screenings
  • Pelvic exams
  • Cervical cancer screenings (Pap smears)
  • Pregnancy testing
  • Comprehensive family care
  • Contraception (birth control) counseling
  • STD testing and counseling
  • LGBTQ+ care
  • Hormone therapy
  • Education for self-awareness]

Physical therapy

You don’t have to live with pain and discomfort. Our physical therapists are dedicated to your wellbeing. They work with your primary care provider to understand your specific health needs and conditions. They’ll get to the root cause of your injury and work with you to prevent future complications, so you can get back to moving with ease.

We offer a full range of in-person and virtual services, including:

  • [On-the-job injury prevention and treatment
  • Therapeutic exercise and conditioning
  • Return-to-work programs
  • Pre- and post-operation rehabilitation
  • Ergonomics evaluations
  • Orthopedic and neurological rehabilitation
  • Health management and awareness education
  • Job function testing].

Lab services

We offer many lab services to support your needs. We can perform onsite testing and can also collect and send samples to an offsite lab. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health account or during an in-person or virtual follow-up appointment with your provider.

We can perform and process the following onsite:  

  • [COVID-19
  • Glucose or lipid testing 
  • Rapid strep testing 
  • Flu testing 
  • Pregnancy testing 
  • Urine screenings 
  • Rapid mono testing] 

Vaccines

Vaccines are an essential part of public health. You have convenient access to many vaccines at [Wellness Center Name]. Your provider [or pharmacist] can determine which ones are right for you based on your age, conditions, travel habits and other factors.

We offer a variety of routine vaccines to protect your health and community, including:
  • [Influenza (Flu)
  • COVID-19
  • Hepatitis A
  • Hepatitis B
  • Human Papilloma Virus (HPV)
  • Measles, Mumps and Rubella (MMR)
  • Pneumococcal (Pneumonia, Meningitis, etc.)
  • Tdap/Td (Tetanus, Diphtheria and Pertussis / Whooping Cough)
  • Varicella (Chickenpox)
  • Zoster (Shingles)]

Pharmacy

[Pharmacy Name] is conveniently located [within [Wellness Center Name] OR near your home or workplace] to get your prescriptions to you faster and easier. Our pharmacists take the time to get to know you and work with your primary care provider to support your overall health. They’ll not only fill your prescriptions but will work with you to manage your medications and conditions.

Unlike your usual big-box pharmacy, we offer a wide range of services that go beyond simply prescribing and monitoring medications. We can provide [personal health counseling, coaching and guidance, condition management and disease or medication-specific education], as well as easy prescription transfers and low-cost generics [for you and your family OR eligible dependents]. [We also offer mail order and auto-refill prescription services. Ask your pharmacist about how to get signed up.]

Call your pharmacy at [(XXX) XXX–XXXX] to get started.

Vision

Good eye health is vital to your overall wellness. We offer a full range of vision care [to you and your family OR eligible dependents]. Your [optometrists, licensed opticians and/or assistants] can meet all your eye-care needs with state-of-the-art equipment, all within [Wellness Center Name]. You can check another office visit off your list and get the care you need all under one roof.

Your vision services include [comprehensive eye exams, lens fittings, color vision exams, foreign body removal, glaucoma care, occupational eye exams, visual field testing and the diagnosing, managing and treatment of ocular disease.]

Fitness

Increasing how much you move each day, even just a little, can have major health benefits. In fact, it can improve the way you feel and help reduce your risk of many chronic conditions. No matter your experience level, your fitness team is here to help you reach your health and fitness goals.

At your state-of-the-art fitness center, you have access to [wellness programs, customized fitness plans and group classes with qualified fitness professionals. You even have virtual offerings that include coaching, personal training and group classes available online and in the comfort of your own home.] [The fitness center is available for all [Company Name] [term for employees] [and their eligible dependents]].

[Visit us online at [Fitness webpage] to learn more.
OR
Call your fitness center at [(XXX) XXX-XXXX]

Travel medicine

At [Wellness Center Name], we offer travel medicine services to help you [and your family] plan for your trip and to stay well while you’re away. Based on your destination, things like getting vaccinated, refilling your prescriptions and discussing health risks with your provider can make or break your travel experience.

Our travel medicine services include [pre-travel risk assessment, prescriptions and vaccinations based on destination, risk reduction planning and education for self-treatment, as well as post-travel assessments and treatment, or specialist referral.]

Care navigation

There may be times you need specialty care outside of our center. Finding that care on your own can sometimes be confusing. That’s why we offer care navigation services to support you in finding the affordable, high-quality care you need.

If your provider makes a specialist referral, our care navigation team will help you find the best care at the best price in your community. They’ll even assist with scheduling your appointments, transferring your medical records and following up after your visits to help with any ongoing care needs.

Schedule a visit with your provider to get started.

Occupational health

Keeping you safe at work is a top priority, which is why we offer a full suite of occupational health services. Your providers at [Wellness Center Name] are here to treat work-related injuries and illnesses to help you get back to feeling well.

Our occupational health services are available for all [Company Name] [term for employees] and include [injury diagnosis and treatment, emergency care services, musculoskeletal evaluations, ergonomic assessments, pre/post-employment exams, drug and alcohol testing, physical therapy and occupational therapy services and return-to-work plans].

Wellness

Our wellness programs promote nutrition, physical activity, stress management, healthy relationships and more. We take a comprehensive approach that focuses on your overall health and wellbeing. Our providers will personalize your wellness plan and help you make positive lifestyle changes that can lead to a more balanced and healthier you.

Your wellness services include [acupuncture, chiropractic care, wellness coaching, nutrition therapy, massage therapy and more].

Wellness coaching

Wellness coaching can help you achieve lasting lifestyle change in the areas of weight management, nutrition, physical activity, sleep, stress, smoking cessation, work/life balance and life satisfaction. Our certified wellness coaches are trained specialists who support you as you move toward better health at a comfortable pace. They will help you set actionable goals and teach you new skills as you learn to incorporate healthier habits into your daily routine. All coaching sessions are completely confidential and can take place virtually or in person.

Nutrition

Eating well can improve your overall wellbeing. It can also help treat existing conditions and decrease future risk. At [Wellness Center Name], your registered dietitians use medical nutrition therapy to help treat a range of conditions, such as diabetes, hypertension, cardiovascular disease, as well as many digestive disorders and weight-related issues. They will tailor your nutrition counseling to meet [your OR you and your family’s] unique needs and lifestyle with personalized action plans, based on your risk factors and family history.

Our registered dietitians can provide advice and ongoing education, in-person or virtually through [one-on-one tailored sessions and individual nutrition assessments, group nutrition classes, lunch and learns, health fairs, seminars, podcasts, self-guided nutrition tools and virtual dietitian guided appointments] to give you [and your family] a new appreciation for healthy food, and in turn, improve your overall health.

Prescription Delivery

Skip the line at the pharmacy. Instead, get your prescriptions shipped right to your door at no extra cost. You’ll save money with low-cost generics, reduced co-pays and 90-day fills.

When it’s time to refill, your provider will reach out to make sure you get your medications when you need them. If you have multiple prescriptions, they’ll even make sure to consolidate them into a single shipment. It’s personalized, convenient and saves you money. Switch from that other pharmacy today and experience the difference.

Call [Wellness Center Name] at [XXX-XXX-XXX] to get started.

Prescription Delivery

Skip the line at the pharmacy. Instead, get your prescriptions shipped right to your door at no extra cost. You’ll save money with low-cost generics, reduced co-pays and 90-day fills.

When it’s time to refill, your provider will reach out to make sure you get your medications when you need them. If you have multiple prescriptions, they’ll even make sure to consolidate them into a single shipment. It’s personalized, convenient and saves you money. Switch from that other pharmacy today and experience the difference.

Call [Wellness Center Name] at [XXX-XXX-XXX] to get started.

Chiropractic care

Chiropractic care is a natural, hands-on approach for pain relief, improved posture and increased mobility. Our chiropractors can help you make important connections between your body and your health.

Chiropractic care can treat a range of issues including muscle strain, neck and back pain, headaches, nerve pain and neurological conditions such as carpal tunnel and sciatica. In some cases, with the support of a chiropractor, you can prevent future injuries and avoid costly surgeries or medications.

Treat the source of your symptoms and work with a chiropractor today.

Chiropractic care

Chiropractic care is a natural, hands-on approach for pain relief, improved posture and increased mobility. Our chiropractors can help you make important connections between your body and your health.

Chiropractic care can treat a range of issues including muscle strain, neck and back pain, headaches, nerve pain and neurological conditions such as carpal tunnel and sciatica. In some cases, with the support of a chiropractor, you can prevent future injuries and avoid costly surgeries or medications.

Treat the source of your symptoms and work with a chiropractor today.

Dental

Start smiling more with convenient, quality dental care available at [Wellness Center Name]. There’s no need to add another office visit to your calendar. You can get the same dental services at your wellness center that you would receive at a dedicated dental office.

Because we believe routine dental care is an integral part of your health, we offer a comprehensive range of dental services to meet [your OR you and your family’s OR eligible dependent’s] needs. These include [preventive checkups and cleanings, X-rays, teeth whitening, fillings, extractions, crowns and bridges, root canals, veneers, custom night guards, emergency oral surgery and more].

Dental

Start smiling more with convenient, quality dental care available at [Wellness Center Name]. There’s no need to add another office visit to your calendar. You can get the same dental services at your wellness center that you would receive at a dedicated dental office.

Because we believe routine dental care is an integral part of your health, we offer a comprehensive range of dental services to meet [your OR you and your family’s OR eligible dependent’s] needs. These include [preventive checkups and cleanings, X-rays, teeth whitening, fillings, extractions, crowns and bridges, root canals, veneers, custom night guards, emergency oral surgery and more].

My Premise Health

Our secure member portal makes it easy to connect with your care team. Whether you’re at home or on the go, you can schedule appointments, message your providers, view your lab results and more – anytime, anywhere.

My Premise Health

Our secure member portal makes it easy to connect with your care team. Whether you’re at home or on the go, you can schedule appointments, message your providers, view your lab results and more – anytime, anywhere.

Get the same great care by phone or video.

You can schedule a virtual appointment with your trusted care team during our regular business hours, at the same cost as an in-person visit.

Here are a few reasons to schedule a virtual visit:*

  • Follow-up appointment or to review test results
  • Cough, fever or sore throat
  • Nausea, vomiting or diarrhea
  • Cold, flu, COVID-19 or allergy symptoms
  • Stomachache, headache or earache

*Depending on your care needs, your provider may suggest an in-person visit.

[24 hours a day, 7 days a week, 365 days a year]

[You also have access to a virtual care team for your primary care needs after hours. Sign in to My Premise Health and select “Get Care Now” to be seen right away.]

Frequently asked questions

General

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Premise Health is the organization that operates and staffs your wellness center[s]. We are the nation’s leading provider of direct healthcare, which means we partner with companies to offer their employees high-quality in-person and virtual health services. We are here as your health ally to help you get, stay and be well. We do this with experience, and by shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.

Members are what we call our patients. If your employer has partnered with Premise Health to provide access to our wellness centers and services, you’re automatically considered an eligible member. There is no membership fee to get started. It also reflects how much we value our care relationship with you, because to us, you’re more than just a patient – you’re a member.

[Wellness Center Name] is staffed, managed and operated by Premise Health. The medical staff includes a combination of [physicians, nurse practitioners, care management registered nurses, wellness coaches, physical therapists, medical assistants, registered dietitians and wellness coaches]. Each staff member has been carefully screened and is qualified to deliver exceptional care. Your wellness center[s] [is/are] not staffed or managed by [Company Name] or their [Term for Employee]s in any way. 

My Premise Health is your member portal. It is a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.

Eligibility and cost

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[Insert eligibility statement]

[Insert cost statement]

Confidentiality

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Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the wellness center.

Yes, you may request any records be sent to another medical provider. If your community provider uses Epic (or My Chart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.

Scheduling

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You can easily schedule appointments through the My Premise Health mobile app or online at mypremisehealth.com. Once you create your account, sign in and select “Schedule an Appointment” and choose your appointment type.

In most cases, same-day appointments are available. Schedule online or call your wellness center to see if a same-day appointment is available.

While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time. Same-day appointments are typically available.

Virtual visits

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If you have not done so already, first set up your account on the My Premise Health mobile app or online at mypremisehealth.com. Then, log in and select “Get Care Now.” A Premise Health team member will put you in touch with your provider to begin your visit.

To meet virtually with one of the providers at your wellness center, you must first create an account on the My Premise Health app or online at mypremisehealth.com. Log in and select “Schedule an appointment,” choose your appointment type and if prompted, select whether you’d like to be seen by phone or video. You can then follow the remaining prompts to complete your scheduling.

A virtual visit is just like an in-person appointment. You can discuss your medical needs with your provider, and they will diagnose and prescribe medications as needed. 

Virtual visits are designed to treat your short-term needs and provide long-term preventive care with convenience and flexibility. If you’re experiencing a medical emergency, please dial 911 as soon as possible to get the medical attention you need. 

Services

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Preventive care includes routine checkups and screenings that help you stay healthy in the long-term. These are visits you make when you’re feeling well to catch any health issues early or improve your wellbeing. This includes annual physicals, cancer screenings, vaccinations and more.

Non-preventive care on the other hand, includes visits you schedule when you’re not feeling well. These are meant to address your symptoms to find out what’s wrong and get you back to feeling your best. Some examples include sick visits and treatment for issues like cold and flu, allergies, injuries and more.

Yes, your wellness center can perform blood draws and other lab tests ordered by an outside provider. All lab orders must be faxed or dropped off at the center to ensure we have the proper supplies for the required testing.

[Pharmacy]

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[Insert eligibility statement] 

You can call the pharmacy at [(XXX) XXX-XXXX] to speak with a pharmacist.

You can easily drop off your prescriptions at [Pharmacy Name] or your provider can e-prescribe them directly to the pharmacy. [The providers and pharmacy at your wellness center act as one care team. Your provider will send your prescription to the pharmacist after your appointment so you can pick it up the same day, making for a seamless experience.] 

[Pharmacy Name] is located within [Wellness Center Name] at [address].

OR

[Pharmacy address]

[Pharmacy Name] is conveniently located [within your wellness center/near your home or workplace]. This means you can get your prescriptions faster and easier. Also, our pharmacists go above and beyond what you experience at your typical pharmacy. They take the time to get to know you and work with your primary care provider to support your overall health. We also offer a wide range of services that go beyond simply prescribing medications, such as: [personal health counseling, coaching and guidance, condition management and disease or medication-specific education], as well as easy prescription transfers and low-cost generics.

Location

[Wellness Center Name]​​

[1234 Street Name]
[City, ST 12345]

Phone: [(XXX) XXX-XXXX]
Fax: [(XXX) XXX-XXXX]

Hours of operation:
[Monday – Friday, 7 a.m. – 5 p.m.]
[Monday – Friday, 7 a.m. – 5 p.m.]

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