Better care made easy at Golden Health and Golden Valley Medical Centers.
Your health and wellness ally
Premise Health offers an effortless member experience and a comprehensive range of services to cover all your healthcare needs. Our providers will help you take a proactive approach to your health and get you on the path to getting, staying and being well.
Everything you need in one place
Primary care
We offer a comprehensive range of primary care services that focus on your long-term health and preventive care. Your primary care provider will get to know you and your eligible dependents, so they’re better equipped to prevent, treat and manage any health issues that may come up. The best part? You can schedule appointments in real-time and message your provider on your secure patient portal, My Premise Health. Download the My Premise Health app or visit mypremisehealth.com to get started.
Our primary care services include:
- Annual physicals
- Preventive exams
- Chronic condition management
- Lab draws
- Allergy & flu shots
- Immunizations
- Acute care
- Women’s health and Men’s health
- Pediatric care
- Behavioral health & counseling services
- Annual physicals
- Preventive exams
- Chronic condition management
- Lab draws
- Allergy & flu shots
- Immunizations
- Acute care
- Women’s health and Men’s health
- Pediatric care
- Behavioral health & counseling services
Pharmacy
Golden Health Pharmacy is conveniently located within Golden Health Medical Center to get your prescriptions to you faster and easier. Our pharmacists take the time to get to know you and work with your primary care provider to support your overall health. They’ll not only fill your prescriptions but will work with you to manage your medications and conditions.
Unlike your usual big-box pharmacy, we offer a wide range of services that go beyond simply prescribing and monitoring medications. We can provide personal health counseling, coaching and guidance, chronic condition management and disease or medication-specific education, as well as easy prescription transfers and low-cost generics for you and your family. We also offer mail order and auto-refill prescription services. Ask your pharmacist about how to get signed up.
Call your pharmacy at 1-888-940-1049 to get started.
Travel medicine
At Golden Health and Golden Valley Medical Centers, we offer travel medicine services to help you and your family plan for your trip and to stay well while you’re away. Based on your destination, things like getting vaccinated, refilling your prescriptions and discussing health risks with your provider can make or break your travel experience.
Our travel medicine services include pre-travel risk assessment, prescriptions and vaccinations based on destination, risk reduction planning and education for self-treatment, as well as post-travel assessments and treatment, or specialist referral.
Women's health
Women have unique healthcare needs. Our providers spend time getting to know you, or the women in your life, to best understand your health goals. They’ll come up with a personalized care plan to support your long-term health.
Along with general primary care services, we offer the following specifically for women’s health: breast cancer screenings, pregnancy testing, pelvic exams, contraception counseling, STD testing and counseling, cervical cancer screenings (Pap smears), counseling for interpersonal and domestic violence, LGBTQ+ care, comprehensive family care, hormone therapy and education for self-awareness. Women’s health services are available for all Nevada Gold Mines employees and family members.
Condition management
You don’t have to navigate your health alone. With our condition management services, you and your family can get the support you need to manage your conditions and take control of your health. Our providers will come up with personalized treatment strategies to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues.
Our treatment plans are tailored to meet your unique needs and can address a range of conditions, such as asthma, high blood pressure, diabetes and pre-diabetes, low back pain and more. We can provide one-on-one coaching, disease specific education, self-care training and condition management tactics, diet guidelines and physical activity goals, medication counseling and preventive and ongoing monitoring to manage your conditions and help you and your family stay well.
Vaccines
Vaccines are an essential part of public health. You have convenient access to many vaccines at Golden Health and Golden Valley Family Medical Centers. Your provider or pharmacist can determine which ones are right for you and your family based on your age, conditions, travel habits and other factors. You can then easily schedule an appointment or simply walk in to get your vaccines.
We offer a variety of routine vaccines to protect your health and our community, including Influenza, Hepatitis A, Hepatitis B, Human Papilloma Virus (HPV), MMR, Pneumococcal, Tdap/Td, Varicella and Zoster.
For information and updates on the COVID-19 vaccine, as well as other ways your wellness center can support you through the pandemic, please visit your COVID-19 resource page.
Lab services
To support you and your eligible dependent’s needs, we offer clinical lab services that include onsite testing and specimen collections for offsite processing. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health patient portal or during an in-person or virtual follow-up appointment with your provider.
We can perform and process the following lab tests onsite: glucose, hemoglobin A1C, rapid strep testing, influenza testing, urine pregnancy testing, urine dip screenings, rapid mono testing, COVID-19 antigen and H-pylori testing.
Occupational health
Keeping you safe at work is a top priority, which is why we offer a full suite of occupational health services. Your providers at Golden Health and Golden Valley Medical Centers are here to treat work-related injuries and illnesses to help you get back to feeling well.
Our occupational health services are available for all Nevada Gold Mines employees and include injury diagnosis and treatment, emergency care services, musculoskeletal evaluations, pre/post-employment exams, drug and alcohol testing, and occupational therapy services and return-to-work plans.
Contact your provider or safety manager with questions.
Mental health
At Golden Health and Golden Valley Medical Centers we believe that your mental and emotional wellbeing are just as important as your physical health. With our mental health services, you and your eligible dependents can get the support you need. Our licensed counselors actively work as part of your care team to support your overall health while making you feel safe and comfortable. You can conveniently reach them in-person or virtually, through video or by phone.*
With a blended approach of counseling techniques and evidence-based talk therapy, our mental health counseling services cover anxiety, depression, stress management, PTSD, ADHD, grief, adjustment challenges, substance abuse, work/life balance, family conflict and sleep issues. You’re not alone. Get the support you need at Golden Health and Golden Valley Medical Centers.
Schedule an appointment or request a virtual visit.
*To conduct a local virtual visit, you must be in the same state in which your provider is licensed.
It’s easier than ever to get the care you need.
You can get the same great care you receive at your wellness center, virtually, either online or over the phone. This safe and convenient option gives you the flexibility to schedule a virtual appointment with your trusted provider during your center’s regular business hours, at the same cost as an in-person visit. Get the care you need at home, in the office or on the go.
You also have the benefit of 24/7 virtual care, on-demand. This gives you the opportunity to reach a trusted provider the moment you or your family need(s) one. No appointment needed. Learn more about our virtual offerings.
Here are a few reasons you might need to book a virtual visit:*
- Follow-up appointment or to review test results
- Cough, fever or sore throat
- Nausea, vomiting or diarrhea
- Cold, flu, COVID-19 or allergy symptoms
- Stomachache, headache or earache
- COVID-19 at-home testing
*To conduct a local virtual visit, you must be in the same state in which your provider is licensed.
My Premise Health
Your secure patient portal makes managing your health easier than ever. Whether you’re on the go or at home, you can access your medical needs all in one place, online or through the mobile app. Schedule appointments, message your provider, view your lab results and so much more anytime, anywhere.
Frequently Asked Questions
Premise Health is a provider of in-person and virtual health for the world’s leading organizations. In other words, we partner with companies to bring their employees healthcare services and operate their wellness centers.
Members are what we call our patients who are eligible to use a wellness center operated by Premise Health. It’s not a membership that you have to pay for or apply to be a part of. You’re simply considered a member once your employer has partnered with us to provide your health and wellness services.
A wellness center is where you receive care as a member. We use this term versus the typical “doctor’s office” because we offer so much more than the usual office environment. Our centers not only typically offer more services than the average doctor’s office, but are also designed with you in mind, so you feel comfortable, calm and welcomed.
Golden Health and Golden Valley Medical Centers is staffed, managed and operated by Premise Health. Your medical staff includes a combination of physicians, physician assistants, nurse practitioners, nurses, behavioral health providers and medical assistants. Each staff member has been carefully screened and is qualified to deliver exceptional care. Golden Health and Golden Valley Medical Centers is not staffed or managed by Nevada Gold Mines or their employees in any way.
While where you receive care is a personal choice, we hope you’ll consider trusting us with your overall wellbeing, much like Nevada Gold Mines has trusted us as a partner in health. We’d love to see you soon!
Health Center services are available to all full-time employees, spouses, and dependents enrolled in Nevada Gold Mines medical benefits.
All nurse-only visits, occupational health visits, and preventive care visits are no cost. All other services are a $60 fixed fee all-inclusive of any service performed during that visit. For example, if you have an x-ray and suture removal in the same visit, you are not charged additional for more than one service – you will still pay the $60 flat fee.
Health Center services are available to all full-time employees, spouses, and dependents enrolled in Nevada Gold Mines medical benefits.
Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within Golden Health and Golden Valley Medical Centers.
The easiest way to make an appointment is through your online member portal. Visit mypremisehealth.com to set up your account and then schedule appointments online or through your My Premise Health mobile app.
You can also call Golden Health at (775) 753-1049, Golden Valley at (775)-625-4653 or visit during regular center hours to make an appointment.
While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time.
Same-day appointments are typically available.
If you are experiencing a medical emergency, please dial 9-1-1.
My Premise Health is your member portal. It is a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your health by providing convenient access to book and manage appointments, message your providers, conduct virtual visits, view visit history, see your test results and more.
Locations
Golden Health
1993 Errecart Blvd
Elko, NV 89801
Phone: (775) 753-1049
Fax: (775) 777-8494
Hours of Operation
Monday – Friday, 8 a.m. – 7 p.m.
Saturday & Sunday, 8 a.m. – 12 p.m.
Closed on all NGM Holidays.
Golden Valley
515 W. Haskell Street
Winnemucca, NV 89445
Phone: (775) 625-4653
Fax: (775) 625-7004
Hours of Operation
Monday – Friday, 8 a.m. – 7 p.m.
Closed on weekends & all NGM Holidays.