Healthcare made with you in mind at the City of Kenosha Health and Wellness Clinic.

Premise Health is a provider of in-person and virtual health for the world’s leading organizations. In other words, we partner with companies to bring their employees healthcare services and operate their wellness centers.

Members are what we call our patients who are eligible to use a wellness center operated by Premise Health. It’s not a membership that you have to pay for or apply to be a part of. You’re simply considered a member once your employer has partnered with us to provide your health and wellness services.

A wellness center is where you receive care as a member. We use this term versus the typical “doctor’s office” because we offer so much more than the usual office environment. Our centers not only typically offer more services than the average doctor’s office, but are also designed with you in mind, so you feel comfortable, calm and welcomed.

The Health and Wellness Clinic is staffed, managed and operated by Premise Health. Your medical staff includes a combination of a nurse and nurse practitioner. Each staff member has been carefully screened and is qualified to deliver exceptional care. Health and Wellness Clinic is not staffed or managed by City of Kenosha or their Employees in any way.

While where you receive care is a personal choice, we hope you’ll consider trusting us with your overall wellbeing, much like City of Kenosha has trusted us as a partner in health. We’d love to see you soon!

To be eligible to use the clinic, employees, spouses and dependents will need to be enrolled in the City’s health plan.

There is a $25 copay until the deductible is met.

Employees & retirees of City of Kenosha who participate in the City’s medical plans as well as spouses and dependents of employees ages 2 or older. To be eligible, all employees, spouses and dependents must have a health risk assessment completed. Children will not be required to complete a health risk assessment.

Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within Health and Wellness Clinic.

The easiest way to make an appointment is through your online member portal. Visit mypremisehealth.com to set up your account and then schedule appointments online or through your My Premise Health mobile app.

You can call (262) 653-4444 to make an appointment.

While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time.
Same-day appointments are typically available. Call clinic ahead to make an appointment.

If you are experiencing a medical emergency, please dial 9-1-1.

My Premise Health is your member portal. It is a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your health by providing convenient access to book and manage appointments, message your providers, conduct virtual visits, view visit history, see your test results and more.

Virtual primary care is a digital healthcare service through Premise Health. It offers management of your ongoing care needs as well as 24/7/365, on-demand access to a virtual care team from anywhere within the United States. You can even designate a primary care provider (PCP) if you prefer to see the same provider on an ongoing basis by phone or video. Visit members.premisehealth.com/virtual-primary-care/ for more information.

There are two ways to designate your virtual primary care provider (PCP) and schedule a visit:
1. Call (833) 930-4530 to speak with a member of our virtual primary care team for next steps.
2. Fill out the form at members.premisehealth.com/virtual-primary-care/ under “How to get started” to get in touch with our team and designate your virtual primary care provider.
Once you have a designated virtual PCP and would like to request a visit with them, give us a call at (833) 930-4530 and we’ll schedule your appointment.

If you have not done so already, first set up your account on the My Premise Health app or online at
mypremisehealth.com. Then, log in and select “Get Care Now.” A Premise Health team member will then put you in touch with your provider to begin your visit.

Once you designate a virtual primary care provider, you will be able to see them each time you schedule a virtual appointment. Simply give us a call at (833) 930-4530 to request a visit with your dedicated provider, and we’ll schedule your appointment. If you want to access care right away, you can use the on-demand feature in My Premise Health under “Get Care Now,” which will connect you to the first available provider.