Quality care for you and your loved ones
Meet your health and wellness ally.
At Premise Health, we believe in better care. We offer members like you a comprehensive range of services to cover your needs, including primary care, lab services, women’s health and more. Our providers are committed to helping you get, stay and be well.
Take advantage of all the services available to support your long-term health and keep you feeling well.
Primary care
We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your conditions. Your primary care provider will get to know you so they are better equipped to prevent, treat and manage any health issues that may come up.
Our lifestyle medicine approach ensures we’re looking at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring with you to a single appointment.
Some of your primary care services include:
- Annual physicals
- Treatment and management of conditions
- Preventive screenings for early disease detection
- Biometric screenings
- Vaccinations
- Allergy and flu shots
- Minor illness and injury visits
- And more
Women's health
We understand a woman’s healthcare needs are unique. Your provider will spend time getting to know you to best understand your health goals. They’ll come up with a personalized care plan to support your long-term health.
Along with general primary care services, we offer the following specifically for women’s health:
- Breast cancer screenings
- Pregnancy testing
- Comprehensive family care
- STD testing and counseling
- LGBTQ+ care
Physical therapy
You don’t have to live with pain and discomfort. Our physical therapists are dedicated to your wellbeing. They work with your primary care provider to understand your specific health needs and conditions. They’ll get to the root cause of your injury and work with you to prevent future complications, so you can get back to moving with ease.
We offer a full range of in-person and virtual services, including:
- On-the-job injury prevention and treatment
- Therapeutic exercise and conditioning
- Return-to-work programs
- Pre- and post-operation rehabilitation
- Ergonomics evaluations
- Orthopedic and neurological rehabilitation
- Health management and awareness education
- Dry needling therapy
Lab services
We offer many lab services to support your needs. We can perform onsite testing and can also collect and send samples to an offsite lab. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health account or during an in-person or virtual follow-up appointment with your provider.
We can perform and process the following onsite:
- Glucose or lipid testing
- Hemoglobin A1C
- Rapid strep testing
- Flu testing
- Pregnancy testing
- Urine screenings
- Rapid mono testing
- H-pylori testing
Vaccines
Vaccines are an essential part of public health. You have convenient access to many vaccines at the AZ Employee Health and Wellness Center. Your provider can determine which ones are right for you based on your age, conditions, travel habits and other factors.
- Influenza (Flu)
- COVID-19
- Hepatitis A
- Hepatitis B
- Measles, Mumps and Rubella (MMR)
- Pneumococcal (Pneumonia, Meningitis, etc.)
- Tdap/Td (Tetanus, Diphtheria and Pertussis / Whooping Cough)
- Varicella (Chickenpox)
Fitness
Increasing how much you move each day, even just a little, can have major health benefits. In fact, it can improve the way you feel and help reduce your risk of many chronic conditions. No matter your experience level, your fitness team is here to help you reach your health and fitness goals.
At your state-of-the-art fitness center, you have access to wellness programs, customized fitness plans and group classes with qualified fitness professionals. You even have virtual offerings that include coaching, personal training and group classes available online and in the comfort of your own home. The fitness center is available for all AstraZeneca employees.
Visit us online to learn more.
Occupational health
Keeping you safe at work is a top priority, which is why we offer a full suite of occupational health services. Your providers at AZ Employee Health and Wellness Center are here to treat work-related injuries and illnesses to help you get back to feeling well.
Our occupational health services are available for all AstraZeneca employees and include injury diagnosis and treatment, emergency care services, musculoskeletal evaluations, ergonomic assessments, pre/post-employment exams, drug and alcohol testing, physical therapy and occupational therapy services and return-to-work plans.
Contact your provider or AZ safety manager with questions.
Travel medicine
At AZ Employee Health and Wellness Center, we offer travel medicine services to help you plan for your trip and to stay well while you’re away. Based on your destination, things like getting vaccinated, refilling your prescriptions and discussing health risks with your provider can make or break your travel experience.
Our travel medicine services include pre-travel risk assessment, prescriptions and vaccinations based on destination, risk reduction planning and education for self-treatment, as well as post-travel assessments and treatment, or specialist referral.
My Premise Health
Our secure member portal makes it easy to connect with your care team. Whether you’re at home or on the go, you can schedule appointments, message your providers, view your lab results and more – anytime, anywhere.
Get the same great care by phone or video.
You can schedule a virtual appointment with your trusted care team during our regular business hours, at the same cost as an in-person visit.
Here are a few reasons to schedule a virtual visit:*
- Follow-up appointment or to review test results
- Cough, fever or sore throat
- Nausea, vomiting or diarrhea
- Cold, flu, COVID-19 or allergy symptoms
- Stomachache, headache or earache
*Depending on your care needs, your provider may suggest an in-person visit.
Frequently asked questions
General
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Premise Health is the organization that operates and staffs your health and wellness center. We are the nation’s leading provider of direct healthcare, which means we partner with companies to offer their employees high-quality in-person and virtual health services. We are here as your health ally to help you get, stay and be well. We do this with experience, and by shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.
Members are what we call our patients. If your employer has partnered with Premise Health to provide access to our wellness centers and services, you’re automatically considered an eligible member. There is no membership fee to get started. It also reflects how much we value our care relationship with you, because to us, you’re more than just a patient – you’re a member.
The AZ Employee Health and Wellness Center is staffed, managed and operated by Premise Health. The medical staff includes a combination of physicians, nurse practitioners, care management registered nurses, physical therapists and medical assistants. Each staff member has been carefully screened and is qualified to deliver exceptional care. Your health and wellness center is not staffed or managed by AstraZeneca or their employees in any way.
My Premise Health is your member portal. It is a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.
Eligibility and cost
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All AstraZeneca employees can use the health and wellness center.
Zero fees for services at AZ Employee Health and Wellness Center.
Confidentiality
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Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within the wellness center.
Yes, you may request any records be sent to another medical provider. If your community provider uses Epic (or My Chart) for their electronic health records (EHR), your records will be available via Epic’s Care Everywhere platform and vice versa.
Scheduling
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You can easily schedule appointments through the My Premise Health mobile app or online at mypremisehealth.com. Once you create your account, sign in and select “Schedule an Appointment” and choose your appointment type.
In most cases, same-day appointments are available. Schedule online or call your wellness center to see if a same-day appointment is available.
While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time. Same-day appointments are typically available.
Virtual visits
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To meet virtually with one of the providers at your health and wellness center, you must first create an account on the My Premise Health app or online at mypremisehealth.com. Log in and select “Schedule an appointment,” choose your appointment type and if prompted, select whether you’d like to be seen by phone or video. You can then follow the remaining prompts to complete your scheduling.
A virtual visit is just like an in-person appointment. You can discuss your medical needs with your provider, and they will diagnose and prescribe medications as needed.
Virtual visits are designed to treat your short-term needs and provide long-term preventive care with convenience and flexibility. If you’re experiencing a medical emergency, please dial 911 as soon as possible to get the medical attention you need.
Services
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Preventive care includes routine checkups and screenings that help you stay healthy in the long-term. These are visits you make when you’re feeling well to catch any health issues early or improve your wellbeing. This includes annual physicals, cancer screenings, vaccinations and more.
Non-preventive care on the other hand, includes visits you schedule when you’re not feeling well. These are meant to address your symptoms to find out what’s wrong and get you back to feeling your best. Some examples include sick visits and treatment for issues like cold and flu, allergies, injuries and more.
Yes, your health and wellness center can perform blood draws and other lab tests ordered by an outside provider. All lab orders must be faxed or dropped off at the center to ensure we have the proper supplies for the required testing.
Location
AZ Employee Health and Wellness Center
1800 Concord Pike, Suite B2A-016
Wilmington, DE 19803
Phone: (302) 886-3241
Fax: (302) 886-5041
Hours of operation
Monday – Thursday, 7:30 a.m. – 5 p.m.
Friday, 7:30 – 11:30 a.m.
Who is eligible to use the AZ Employee Health and Wellness Center?
All AstraZeneca employees can visit the AZ Employee Health and Wellness Center.
We take your privacy seriously.
Premise Health agrees to abide by all applicable laws and regulations governing the privacy and security of your personal health information. To the extent, the information is subject to the Health Insurance Portability and Accountability Act and its implementing regulations (“HIPAA”), Premise Health will abide by HIPAA and maintain the privacy and security of your Protected Health Information (“PHI”) in accordance with its Notice of Privacy Practices (“Notice”). This Notice is also available on the Health Center and Premise Health website.
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