Healthcare made with you in mind at the City of Lake Mary Health & Wellness Center

Meet your health and wellness ally.

At Premise Health, we believe in better care. We offer members like you a comprehensive range of services to cover your needs, including primary care, occupational health, condition management and more. Our providers are committed to helping you get, stay and be well.

Take advantage of all the services available to support your long-term health and keep you feeling well.

Primary care

We offer a comprehensive range of primary care services that focus on your long-term health, including sick and preventive care and management of your conditions. Your primary care provider will get to know you so they are better equipped to prevent, treat and manage any health issues that may come up. 

Our lifestyle medicine approach ensures we’re looking at the whole picture of what impacts your wellbeing, including sleep, nutrition, stress, movement and more. We can encourage healthy habits to help you achieve sustainable wellness and go beyond simply treating the symptoms you bring with you to a single appointment.

Some of your primary care services include:

  • Annual physicals
  • Preventive exams
  • Chronic condition management
  • Biometric screenings
  • Lab draws
  • Flu shots
  • Immunizations
  • Acute & urgent care
  • Women’s health
  • Pediatric Care (ages 8 & up)

Care management

You don’t have to navigate your health challenges alone. With our care management services, you can get the support you need. This no-cost benefit provides a registered nurse as your care manager to be a go-to resource for all health-related questions, prescription guidance and more. They will come up with a personalized treatment plan to help you make positive lifestyle changes to prevent, improve, manage or even reverse certain health issues. 

Our treatment plans are tailored to meet your unique needs and can address a range of conditions, such as asthma, high blood pressure, diabetes and pre-diabetes, low back pain and more. We can provide one-on-one coaching, disease specific education, self-care training and condition management tactics, diet guidelines and physical activity goals, medication counseling and preventive and ongoing monitoring to manage your symptoms and help you and your family stay well.

Vaccines

Vaccines are an essential part of public health. You have convenient access to many vaccines at City of Lake Mary Health & Wellness Center. Your provider can determine which ones are right for you and your family based on your age, conditions, travel habits and other factors. You can then easily schedule an appointment or simply walk-in to get your vaccines administered by your provider.

We offer a variety of routine vaccines to protect your health and community, including:
  • Influenza
  • Hepatitis A
  • Hepatitis B
  • Human Papilloma Virus (HPV)
  • MMR
  • Pneumococcal
  • Tdap/Td
  • Varicella and Zoster
  • and more

Provider-dispensed medications

Skip the extra trip to the pharmacy. You can get your medications at no cost directly from your provider during a visit. Simply schedule an appointment, discuss your health needs and leave with your medication in hand. 

City of Lake Mary Health & Wellness Center carries close to 200 medications to cover your needs. This includes over-the-counter options. You can even get up to a 90-day supply for ongoing prescriptions to reduce the number of times you need a refill. When you’re about to run out, schedule a follow-up visit with your provider. They’ll monitor your progress and offer ongoing support. Visit members.premisehealth.com/provider-rx to learn more about provider dispensing.

Women's health

We understand a woman’s healthcare needs are unique. Your provider will spend time getting to know you to best understand your health goals. They’ll come up with a personalized care plan to support your long-term health. 

Along with general primary care services, we offer the following specifically for women’s health:

  • Breast cancer screenings
  • Pregnancy testing, pelvic exams
  • Contraception counseling
  • STD testing and counseling
  • Cervical cancer screenings (Pap smears)
  • Counseling for interpersonal and domestic violence
  • LGBTQ+ care
  • Comprehensive family care
  • Hormone therapy and education for self-awareness

Lab services

We offer many lab services to support you and your eligible dependent’s needs. We can perform onsite testing and can also collect and send samples to an offsite lab. Our turnaround time for processing routine lab tests is typically 24 to 48 hours. You can receive your results electronically through your My Premise Health account or during an in-person or virtual follow-up appointment with your provider.

We can perform and process the following onsite:  

  • Glucose or lipid testing
  • Hemoglobin A1C
  • Rapid strep testing
  • Influenza testing
  • Urine pregnancy testing
  • Urine dip screenings
  • Rapid mono testing
  • H-pylori testing

Wellness coaching

Wellness coaching can help you achieve lasting lifestyle change in the areas of weight management, nutrition, physical activity, sleep, stress, smoking cessation, work/life balance and life satisfaction. Our certified wellness coaches are trained specialists who support you as you move toward better health at a comfortable pace. They will help you set actionable goals and teach you new skills as you learn to incorporate healthier habits into your daily routine. All coaching sessions are completely confidential and can take place virtually or in person.

Occupational health​

Keeping you safe at work is a top priority, which is why we offer a full suite of occupational health services. Your providers at City of Lake Mary Health & Wellness Center are here to treat work-related injuries and illnesses to help you get back to feeling well.


We offer a full range of in-person and virtual services, including:

  • On-the-job injury prevention and treatment
  • Emergency care services
  • Musculoskeletal evaluations
  • Therapeutic exercise and conditioning
  • Return-to-work programs
  • Pre- and post-employment exams
  • Ergonomics evaluations
  • Drug and alcohol testing
  • Physical and occupational therapy services

Travel medicine

At City of Lake Mary Health & Wellness Center we offer travel medicine services to not only help you and your family plan for your trip, but to keep you well while you’re away. Based on your destination, things like getting vaccinated, refilling your prescriptions and discussing health risks with your provider can make or break your travel experience.

Our travel medicine services include pre-travel risk assessment, prescriptions and vaccinations based on destination, risk reduction planning and education for self-treatment, as well as post-travel assessments and treatment, or specialist referral.

My Premise Health

Our secure member portal makes it easy to connect with your care team. Whether you’re at home or on the go, you can schedule appointments, message your providers, view your lab results and more – anytime, anywhere.

Get the same great care by phone or video.

You can schedule a virtual appointment with your trusted care team during our regular business hours, at the same cost as an in-person visit.

Here are a few reasons to schedule a virtual visit:*

  • Follow-up appointment or to review test results
  • Cough, fever or sore throat
  • Nausea, vomiting or diarrhea
  • Cold, flu, COVID-19 or allergy symptoms
  • Stomachache, headache or earache

*Depending on your care needs, your provider may suggest an in-person visit.

Frequently asked questions

General

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Premise Health is the organization that operates and staffs your wellness center[s]. We are the nation’s leading provider of direct healthcare, which means we partner with companies to offer their employees high-quality in-person and virtual health services. We are here as your health ally to help you get, stay and be well. We do this with experience, and by shifting the focus from treatment to prevention, empowering you to make health and wellness a priority.

Members are what we call our patients. If your employer has partnered with Premise Health to provide access to our wellness centers and services, you’re automatically considered an eligible member. There is no membership fee to get started. It also reflects how much we value our care relationship with you, because to us, you’re more than just a patient – you’re a member.

City of Lake Mary Health & Wellness Center is staffed, managed and operated by Premise Health. The medical staff includes a combination of physicians, nurses, medical assistants, and wellness coaches. Each staff member has been carefully screened and is qualified to deliver exceptional care. Your wellness center[s] [is/are] not staffed or managed by City of Lake Mary Health & Wellness Center or their employees in any way. 

My Premise Health is your member portal. It is a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your healthcare experience by providing convenient access to schedule and manage appointments, message your providers, conduct virtual visits, view your lab results, request medication refills and more.

While where you receive care is a personal choice, we hope you’ll consider trusting us with your overall wellbeing, much like City of Lake Mary has trusted us as a partner in health. We’d love to see you soon!

Eligibility and cost

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Services are available to all employees, spouses and dependents over the age of 8 that are on the city’s insurance plan.

While where you receive care is a personal choice, we hope you’ll consider trusting us with your overall wellbeing, much like City of Lake Mary has trusted us as a partner in health. We’d love to see you soon!

Services are available to all employees, spouses and dependents over the age of 8 that are on the city’s insurance plan.

Confidentiality

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Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records. We can’t share any personal health information with your employer or anyone else without your permission unless it pertains to a work-related health injury. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. You can review a notice of privacy practices within City of Lake Mary Health & Wellness Center.

Scheduling

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The easiest way to make an appointment is through your online member portal. Visit MyPremiseHealth.com to set up your account and then schedule appointments online or through your My Premise Health mobile app.

You can also call (407) 641-3089 or visit during regular center hours to make an appointment.

While walk-ins are gladly accepted, the preferred method is to schedule an appointment ahead of time. Same-day appointments are typically available.

Services

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Preventive care includes routine checkups and screenings that help you stay healthy in the long-term. These are visits you make when you’re feeling well to catch any health issues early or improve your wellbeing. This includes annual physicals, cancer screenings, vaccinations and more.

Non-preventive care on the other hand, includes visits you schedule when you’re not feeling well. These are meant to address your symptoms to find out what’s wrong and get you back to feeling your best. Some examples include sick visits and treatment for issues like cold and flu, allergies, injuries and more.

Yes, your wellness center can perform blood draws and other lab tests ordered by an outside provider. All lab orders must be faxed or dropped off at the center to ensure we have the proper supplies for the required testing.

Location

City of Lake Mary Health & Wellness Center

170 Seminole Ave
Lake Mary, FL 32746

Phone: (407) 641-3089
Fax: (407) 536-5830

Hours of operation:
Tuesday, 7 a.m. – 3 p.m.
Friday, 7 a.m. – 12 p.m.

City of Sanford Employee Health Center

1403 Medical Plaza Drive
Suite 205
Sanford, FL 32771

Phone: (407) 513-4150

Hours of operation:
Monday, 8 a.m. – 5 p.m.
Wednesday, 8 a.m. – 5 p.m.
Thursday, 8 a.m. – 7 p.m.

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